Install Coordinator

Landmark-Roofing; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Landmark Roofing is seeking an Install Coordinator to support the Operations Department by handling administrative and logistical tasks across the production lifecycle, including permitting, documentation, and scheduling final walkthroughs with homeowners.

The role ensures accuracy, timeliness, and professionalism as the Production Manager and field crews stay organized and on schedule, with in-office duties at Landmark Roofing HQ.

Qualifications

• Strong organizational and time management skills.
• Professional written and verbal communication.
• Proficiency in Google Docs, Sheets, and Drive.
• Ability to multitask, prioritize, and follow through on details.
• Comfortable working in a fast-paced, team-driven environment.

Responsibilities

• Manage job documentation, filing, data entry, and production tracking spreadsheets.
• Request and track permits from counties and municipalities.
• Prepare and issue warranties as part of the job closeout process.
• Schedule final walkthroughs between homeowners and internal team members.
• Communicate job progress to homeowners via phone, email, and mail.
• Maintain clear, professional communication with internal teams and trade partners.
• Assist the Production Manager in anticipating material or scheduling needs.
• Support checklist completion for job readiness and administrative compliance.
• Perform other administrative and operational support functions as assigned.

Skills

Organizational skills

Communication skills

Google Docs/Sheets/Drive

Multitasking

Team collaboration

Time management

Spanish/English (bilingual)

Tools

Google Workspace

Job description

Position Overview

The Install Coordinator is a key support role within the Landmark Roofing’s Operations Department. This position helps keep jobs moving smoothly by handling administrative and logistical tasks that support the production lifecycle - from permitting and documentation to scheduling final walkthroughs and communicating with homeowners. This individual ensures accuracy, timeliness, and professionalism across the production process, helping the Production Manager and field crews stay organized and on schedule.

Key Duties & Responsibilities

• Manage job documentation, filing, data entry, and production tracking spreadsheets
• Request and track permits from counties and municipalities
• Prepare and issue warranties as part of the job closeout process
• Schedule final walkthroughs between homeowners and internal team members
• Communicate job progress to homeowners via phone, email, and mail
• Maintain clear, professional communication with internal teams and trade partners
• Assist the Production Manager in anticipating material or scheduling needs
• Support checklist completion for job readiness and administrative compliance
• Perform other administrative and operational support functions as assigned

Requirements

Skills & Qualifications:

• Strong organizational and time management skills
• Professional written and verbal communication
• Proficiency in Google Docs, Sheets, and Drive
• Ability to multitask, prioritize, and follow through on details
• Comfortable working in a fast-paced, team-driven environment

Preferred Experience:

• Administrative support experience in roofing, construction, or trades
• Experience with permitting or jurisdiction filings
• Familiarity with CRM or project tracking tools
• Bilingual (Spanish/English) is a plus

Personal Attributes:

• Positive, team-oriented, and reliable
• Highly organized with a proactive, solutions-focused mindset
• Calm under pressure and attentive to accuracy
• Takes initiative in supporting team needs

Core Values Alignment

• Transparency - Communicates clearly and keeps documentation accurate.
• Respect - Interacts professionally with homeowners, crews, and teammates.
• Unique - Finds efficient ways to streamline tasks and solve logistical issues.
• Service - Consistently supports smooth job execution and customer satisfaction.
• Teamwork - Works closely with production staff to support shared operational goals.

Work Schedule

• Monday - Friday, 8:00 AM - 5:00 PM (with 1 - hour unpaid lunch break)
• In-office role at Landmark Roofing HQ