Inspector/Inspectress

Camelback Resort; Tuscaloosa (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

Peregrine Hospitality in the United States is seeking a Housekeeping Supervisor to train and coach staff to meet brand standards and ensure consistent service across all rooms and public areas.

You will monitor cleaning progress, audit rooms, manage inventory and supplies, coordinate with front desk and other departments, and maintain guest satisfaction through strong leadership and clear communication. This role requires flexibility with shifts and a proactive approach to problem-solving.

Qualifications

• Education: High School diploma or GED equivalence required.
• Experience: Minimum of 1 year experience in housekeeping.
• Preferred: Bi-lingual in Spanish and English.

Responsibilities

• Coach and train housekeeping staff to meet hotel standards.
• Monitor room cleaning progress and report status to front desk.
• Audit rooms to ensure standards and preparedness.
• Organize storerooms and assist with deliveries and inventory.
• Log and return keys and communication devices; coordinate with other departments.
• Address guest issues and act as a point of contact for staff.

Skills

Leadership skills

Microsoft Office

Communication skills

Team collaboration

Training and coaching

Organizational skills

Education

High School diploma or GED

Job description

Essential Functions

• Ensure proper training and coaching of housekeeping staff to ensure all members of the housekeeping staff are meeting the hotel and brands standards and expectations.
• Work to ensure housekeepers are meeting their minutes per occupied room budgets. As well as any other reasonable request from any member of the hotel leadership team.
• Oversee housekeeping staff regarding room cleaning progress by checking the cleanliness of rooms and communicating that status to the front desk.
• Ensure rooms are prepared according to standards and audit them.
• If guests’ forgotten items are found in the room, record them with the lost and found/front desk.
• Organize storage rooms, assist in putting away deliveries, supplies, and linens, and assist with doing inventory as well as any other duties that may be assigned.
• Report daily communications and inspections to managers.
• Distribute and log all keys and communication devices and receive them back at end of day.
• Monitor systems for timely completion of requests.
• Communicate with other departments as needed.
• Report any guest issues to management.
• Be a point of contact for guest and staff opportunities.

Skills And Abilities

• Understand the mission, vision, and goals of the hotel.
• Computer and Microsoft Office skills.
• Strong leadership skills and the ability to apply them in a dynamic environment.
• Establish goals and objectives for department.
• Well organized, focused and complete all work assigned.
• Work cohesively with co-workers and all departments as part of a team.
• Build morale and promote positive employee engagement.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Ability to read, comprehend, and write instructions, correspondence, reports, and memos.
• Ability to communicate verbally with guests, management, and co-workers.
• Ability to effectively present information to associates, management, guests, and the public in one-on-one and group situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to understand guest service needs.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.

Job Qualifications/Requirements

• Education: High School diploma or GED equivalence required.
• Experience: Minimum of 1 year experience in housekeeping
• Additional: Will be required to work flexible scheduled shifts based on business needs. Preferred bi-lingual in Spanish and English.

Physical Requirements & Working Conditions

The minimum physical requirements for this position include but are not limited to:

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel

Disclaimer

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail]

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.

Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Financial: Inspired to perform well by monetary reimbursement
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.