Inspector

Pyramid Burlington Management; United States; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401K after 90 days

Medical/Dental/Vision/Life/AD&D

Education reimbursement

Jury duty & bereavement pay

Pet insurance

Up to 10 days PTO

7 paid holidays

Flexible schedules

Hotel discounts

Job summary

Pyramid Global Hospitality in Indianapolis is seeking detail-oriented Housekeeping Inspectors to ensure guest rooms meet the highest cleanliness standards. The role includes training new staff, supervising duties, and motivating the team to achieve quality results.

You will engage with guests, coordinate daily workflows, and uphold safety and cleaning protocols. Prior housekeeping experience is desirable; the position offers flexible schedules, PTO, and comprehensive benefits.

Qualifications

• Engaging and caring personality.
• Time management skills.
• Ability to communicate effectively.
• Ability to stand and move for extended periods.
• Ability to read room numbers, dates, and basic instructions.

Responsibilities

• Inspect guest rooms to ensure cleanliness standards are met.
• Train and onboard new staff in the department.
• Motivate and inspire employees to achieve results.
• Engage with guests to ensure their stay is going well.
• Coordinate the day's workflow and distribute duties.

Skills

Engaging personality

Time management

Communication skills

Stamina / standing long hours

Attention to detail

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

What we offer;

• An amazing team atmosphere
• A one-of-a-kind (not your typical) hotel opportunity for you to work in! We have no outside guests or children.
• 401K after only (90) days of employment if you are at least (21) years of age
• Incredible medical/dental/vision/life/AD&D benefits for all FT employees that will start on the first of the month following your start date, if elected
• Pyramid Cares Associate Relief Fund
• Education reimbursement
• Jury duty & bereavement pay
• Insurance available for the FUR-Babies in your family
• Up to (10) days of PTO for a FT employee on a yearly basis
• (7) paid holidays for FT employees
• Flexible schedules for all
• Cross training in any and all departments
• State of the art continued training through our online courses provided for free that will never be taken away from you even if you depart
• Discounted pricing on food and beverage
• Hotel discounts in some of the most beautiful boutique hotels across the United States that is always growing

You can not go anywhere in the Indianapolis market to find a career like this! Come join our family at Pyramid Global Hospitality and help us give superior service to our Republic Airways family!

What you will have an opportunity to do:

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as an Inspector. The Inspector spends most of the shift inspecting guest rooms to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The Inspector also motivates and inspires employees so they can achieve desired results.

Your Role:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Coordinates the day's workflow and distribution of duties
• Inspect guest rooms following highest quality standards.
• Hold department employees accountable for the highest quality standards.
• Supervise and train staff to ensure that standards of cleanliness are maintained.
• Assists with performing inventory of linen and supplies.
• Assists in completion of performance evaluations.
• Uses judgment and experience to distribute work, assign rooms and duties to staff
• Coordinate activities with Housekeeping team
• Reports maintenance needs accordingly
• Ensures employees are using/handling cleaning chemicals safely.
• Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management

What are we looking for?

QUALIFICATIONS:

• 6 months experience in a similar Housekeeping position desirable
• Engaging and caring personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment inclu