Public Space Attendant

Pyramid Global Hospitality; Carmel (IN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free parking

Daily breakfast

Flexible holidays

Monthly luncheons

Job summary

Pyramid Global Hospitality is hiring for a Housekeeping role in Carmel, IN. The position focuses on maintaining cleanliness in public spaces, assisting room attendants, and delivering exceptional guest satisfaction as part of a collaborative team.

The role emphasizes attention to detail, strong work ethic, and the ability to move and lift items to support daily operations. A friendly, proactive attitude helps ensure a welcoming guest experience across properties.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management skills.
• Ability to work on feet for extended periods.
• Ability to communicate effectively.
• Move, traverse, and position self to reach corners on floors and high places; navigate carts up to 100 lbs.

Responsibilities

• Engage with guests to ensure stay is going well.
• Work as a team to keep resort/hotel clean.
• Walk assigned floors at start and end of shift to collect bags, trash and soiled linen.
• Pickup clean linen and refill linen on each floor pantry.
• Ensure cleanliness of all public areas including bathrooms, lounges and hallways.
• Assist room attendants with heavy lifting during deep cleaning of rooms.
• Clean all public areas following SOPs.
• Remove soiled linen and trash from service areas to proper locations.
• Always respond in a friendly, helpful manner to guests and team members.

Skills

Housekeeping experience

Time management

Communication skills

Physical stamina

Attention to detail

Lift 25 lbs

Teamwork

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

What we offer;

• An amazing team atmosphere
• A one‑of‑a‑kind (not your typical) hotel opportunity for you to work in! We have no outside guests or children.
• 401K after only (90) days of employment if you are at least (21) years of age
• Incredible medical/dental/vision/life/AD&D/ benefits for all FT employees that will start on the first of the month following your start date, if elected
• Pyramid Cares Associate Relief Fund
• Education reimbursement
• Jury duty & bereavement pay
• Insurance available for the FUR-Babies in your family
• Up to (10) days of PTO for a FT employee on a yearly basis
• (7) paid holidays for FT employees
• Flexible schedules for all
• Cross training in any and all departments
• State of the art continued training through our online courses provided for free that will never be taken away from you even if you depart
• Discounted pricing on food and beverage
• Hotel discounts in some of the most beautiful boutique hotels across the United States that is always growing You can not go anywhere in the Indianapolis market to find a career like this! Come join our family at Pyramid Global Hospitality and help us give superior service to our Republic Airways family!

What You Will Have An Opportunity To Do

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

What are we looking for?

Qualifications

• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

• On the job extras!
• Free parking
• daily breakfast
• flexible holidays
• monthly luncheons!

Compensation

$16.00

$16.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.