Inspections Scheduler

DynaFire; Saint Petersburg (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated team member to enhance customer satisfaction within their fire safety services. This full-time role involves coordinating inspections and ensuring compliance with safety regulations while providing exceptional customer support. Ideal candidates will possess strong communication skills and attention to detail, contributing to a culture of excellence and responsiveness. Join a forward-thinking company that values professional development and offers a comprehensive benefits package, including paid time off, medical coverage, and opportunities for growth. Make a meaningful impact in a vital industry!

Benefits

Paid Time Off (PTO)

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Short-term Disability

Long-term Disability

Employer-funded Life Insurance

Professional Development Opportunities

Employee Referral Program

Qualifications

• Great communication and customer service skills are essential.
• Attention to detail is crucial for documentation and inspections.

Responsibilities

• Coordinate and dispatch inspections for fire safety systems.
• Serve as the primary contact for inspectors and troubleshoot issues.
• Handle customer complaints and ensure documentation is complete.

Skills

Communication Skills

Attention to Detail

Customer Service Skills

Job description

1 week ago Be among the first 25 applicants

Description

We are seeking a dedicated team member to enhance the overall customer satisfaction of our existing DynaFire customer base. In this role, you will be responsible for delivering a range of services using a company-provided cell phone and computer. This full-time position requires a minimum commitment of 40 hours per week and includes paid holidays and other benefits. Your primary objective will be to support all aspects of inspection services to ensure our customers receive the highest standard of service. The ideal candidate will have great communication, attention to detail, and customer service skills.

• Schedule, coordinate, and dispatch all Tests & Inspections for fire sprinkler, alarm, suppression, extinguisher, and hood subcontractors.
• Ensure that technicians do not leave sites without properly completing all required documentation, including uploading to the DynaFire server.
• Answer all incoming calls pertaining to tests and inspections.
• Handle customer complaints or concerns arising from the “Test & Inspection Division”.
• Serve as the primary point of contact for DynaFire sprinkler and fire alarm inspectors, including troubleshooting any on-site issues.
• Perform research, handle special tasks, or facilitate the completion of projects requested by Department Managers.
• Be available and responsive to all internal requests for information from DynaFire service employees and management, answering inbound calls in accordance with DynaFire Philosophy and Core Values.

Job Type

Full-time

Description

We are seeking a dedicated team member to enhance the overall customer satisfaction of our existing DynaFire customer base. In this role, you will be responsible for delivering a range of services using a company-provided cell phone and computer. This full-time position requires a minimum commitment of 40 hours per week and includes paid holidays and other benefits. Your primary objective will be to support all aspects of inspection services to ensure our customers receive the highest standard of service. The ideal candidate will have great communication, attention to detail, and customer service skills.

• Schedule, coordinate, and dispatch all Tests & Inspections for fire sprinkler, alarm, suppression, extinguisher, and hood subcontractors.
• Ensure that technicians do not leave sites without properly completing all required documentation, including uploading to the DynaFire server.
• Answer all incoming calls pertaining to tests and inspections.
• Handle customer complaints or concerns arising from the “Test & Inspection Division”.
• Serve as the primary point of contact for DynaFire sprinkler and fire alarm inspectors, including troubleshooting any on-site issues.
• Perform research, handle special tasks, or facilitate the completion of projects requested by Department Managers.
• Be available and responsive to all internal requests for information from DynaFire service employees and management, answering inbound calls in accordance with DynaFire Philosophy and Core Values.

Requirements

What we offer:

• Paid time off (PTO) and holidays.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Short-term and long-term disability.
• 401(k) matching.
• Employer-funded life insurance.
• Opportunities for professional development and growth.
• Employee Referral Program.

About Us

At DynaFire, we are your comprehensive partner for all fire and life safety needs. From expert support and installation to state-of-the-art sprinkler and fire alarm systems, we deliver tailored solutions to protect your business and assets. Whether you’re looking to enhance security or ensure regulatory compliance, reach out to DynaFire today for industry-leading solutions and exceptional service.

DynaFire is an equal employment opportunity employer dedicated to promoting an inclusive, diverse, and innovative environment for our employees. We provide all qualified applicants with employment consideration without regard to race, color, religion, sex, pregnancy, childbirth, ancestry, national origin, age, protected veteran status, marital status, genetic information, gender identity or expression, sexual orientation, disability, or any other protected status in accordance with applicable federal, state, or local laws.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Facilities Services

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