(INSPECTIONS & PLANNING) Administrative Support Specialist

Sampson County Government; Clinton (NC); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Sampson County Government is seeking an entry-level administrative support specialist to assist in customer service, permit issuance, and file maintenance. The role requires strong communication, computer proficiency, and a positive attitude while working with the public in a busy government office.

The position emphasizes accurate record-keeping, processing requests, and supporting financial reporting and departmental operations. Comprehensive benefits accompany this entry-level opportunity.

Qualifications

• Strong organization and attention to detail in a public-facing role.
• Ability to respond to questions, resolve issues, and greet the public professionally.
• Proficiency with standard office equipment and software; reading and interpreting policies and procedures.

Responsibilities

• Greet the public and respond to inquiries in person or over the phone.
• Issue required permits and prepare routine financial reports.
• Maintain accurate files and support departmental operations in a fast-paced environment.

Skills

Customer service

Computer skills

Organization

English proficiency

Education

Associate degree (preferred)

Business administration coursework

Tools

Microsoft Office

Job description

GRADE:

62

SALARY:

Begins at $34,260/Year with comprehensive benefits package

DESCRIPTION OF WORK:

This entry level opportunity is ideal for someone with a positive attitude, computer proficiency, and superior communication skills who enjoys working with the public to respond to questions and resolve issues. This position provides administrative support and customer service for departmental operations in a fast-paced environment. Strong organization skills with great attention to detail in this forward-facing position are crucial for effective and efficient service delivery in greeting the public, responding to requests, issuing required permits, preparing financial reports, maintaining accurate files, and supporting overall operations.

KNOWLEDGE, SKILLS & ABILITIES:

Working knowledge of the organization and functions of the department and of general administrative policies and practices; applicable knowledge of standard office practices, procedures, equipment and office support techniques; comprehensive knowledge of business English, spelling and arithmetic; ability to read, understand and interpret difficult materials with complicated information; ability to keep office records and to prepare accurate reports from file sources; ability to perform and organize work independently; ability to prepare effective correspondence on routine matters; ability to operate standard office and computer equipment including ability to operate specialized software; and a demonstrated ability to establish and maintain effective working relationships with associates and the general public in delivering exceptional customer service.

MINIMUM EDUCATION AND EXPERIENCE:

Although not required, preferred applicants should possess an associate degree with coursework in business administration, secretarial science, or related field and minimal experience in office management and/or customer service, and demonstrated computer proficiency.

QUALITIES AND COMPLIANCE:

SAMPSON COUNTY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

In compliance with the Immigration Reform and Control Act of 1986, Sampson County will employ only those individuals who are US citizens, or legal aliens authorized to maintain employment in the United States.