Inspections Compliance and Contracts Administrator

Eagle Fire; Charlotte (NC); On-site; USD 40,000 - 60,000; Part time

Benefits offered by this job

$2?000 Employee Referral Program

Employee Assistance Program

10 Paid Holidays

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Job summary

Eagle Fire Inc. is seeking an Inspections Compliance and Contracts Administrator to support the Inspections Department. You will submit reports to AHJ portals, maintain customer and AHJ data, and assist with contract information and billing.

You will report to the Inspections Administration Manager and join a team dedicated to accuracy and compliance. The role requires high school graduation with 5+ years of office experience; Salesforce familiarity is preferred.

Qualifications

• Five or more years of office or management experience, or an equivalent combination of education and experience.
• Salesforce experience preferred.
• Excellent written and verbal communication skills.
• Strong customer service and professional interaction.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Ability to manage multiple projects and meet deadlines.
• Willingness for regional travel and overnight travel.
• Proficient with Microsoft Office and database programs.

Responsibilities

• Review inspection reports and submit to AHJ portals.
• Add/update customer info in Fire Marshal Maintenance.
• Enter corrected discrepancies into AHJ portals.
• Assist with inspections billing and special projects.
• Review Salesforce approvals and enter contract data.
• Maintain professional conduct to protect the company's reputation.
• Complete continuing education to maintain certifications.
• Follow safety policies and stop unsafe acts.
• Perform other related duties as required.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Deadline-driven

Independent work

Team collaboration

Problem solving

Computer proficiency

Education

High school diploma or equivalent

Advanced education preferred

Tools

Salesforce

Job description

About Us:

Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. Our expertise caters to commercial, industrial, government, and mercantile facilities.

Join Our Growing Team:

As we expand across VA, NC, SC, GA, AL, TN, and TX we're enhancing scheduling consistency and ensuring faster customer response times. Join us for promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.

Position Overview:

The Inspections Compliance and Contracts Administrator supports the Inspections Department by submitting inspection and service reports to third-party Authority Having Jurisdiction (AHJ) portals, maintaining customer and AHJ information, entering contract data, and assisting with inspections billing. This hourly position reports to the Inspections Administration Manager.

Benefits:

In addition to standard benefits, new employees are eligible for Eagle Fire Perks:

• $2,000 Employee Referral Program

• Employee Assistance Program

• 10 Paid Holidays

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• Paid time off

Duties & Responsibilities:

• Review inspection reports associated with service tickets for all inspection contract types and submit them to the appropriate third-party AHJ portals.

• Add and update current and new customer information in Fire Marshal Maintenance and keep AHJ requirements current.

• Enter corrected discrepancies into the appropriate AHJ portals to complete reports.

• Assist with inspections billing and special projects supporting the Inspections Team and new acquisitions.

• Review Salesforce approvals and enter contract data.

• Handle each transaction in a manner that positively promotes the Company’s reputation.

• Complete continuing education necessary to maintain certifications and/or licenses required for the position.

• Use sound judgment and follow all Company safety policies and work procedures, including exercising the authority to stop unsafe acts.

• Perform other related duties as required.

Qualifications:

• High school diploma or equivalent required; advanced education preferred.

• Five or more years of office or management experience, or an equivalent combination of education and experience.

• Salesforce experience preferred.

• Excellent written and verbal communication skills, including the ability to speak, read, and write English fluently.

• Strong customer service skills and the ability to interact professionally with individuals at all levels, internally and externally.

• Strong organizational skills and attention to detail.

• Ability to work independently, take initiative, and contribute to a team environment.

• Ability to manage multiple projects, identify priorities, and set and meet deadlines.

• Ability to adapt to change, resolve conflicts, and solve problems with minimal direction.

• Excellent computer skills, including proficiency with Microsoft Office Professional programs and applicable database programs.

• Willingness and ability to complete occasional regional travel and periodic overnight travel as required.

Additional Requirements:

• Maintain compliance with the Company’s Controlled Substances and Alcohol Standards.

• Ability to sit for extended periods.

• Ability to use a telephone, computer, and other office equipment.

Eagle Fire Inc. is an Equal Opportunity Employer and Drug-Free Workplace.