Inspection Coordinator

Fss-Technologies; Ypsilanti (MI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

FSS Technologies in Michigan is seeking an Inspection Coordinator to manage life-safety inspections and coordinate field activities. You will liaise with customers, organize schedules, and ensure compliance with AHJ requirements.

This role requires proactive communication and a detail-oriented approach in a fast-paced environment. You will support technicians, maintain accurate records in Building Reports and FieldHub, and drive on-time inspections with an emphasis on service excellence.

Qualifications

• Excellent verbal and written communication skills.
• Proactive, organized, and detail-oriented.
• Proficient in Excel and Outlook.
• Able to prioritize multiple tasks efficiently.
• Strong problem-solving and relationship-building abilities.

Responsibilities

• Meet customer requirements.
• Coordinate and schedule inspections including fire alarms, sprinklers, extinguishers, backflow, emergency lights.
• Create accounts in Building Reports.
• Review and update inspection prices in FieldHub.
• Open/Close Inspection Work Orders.
• Review and upload reports into governing compliance engines.
• Schedule repairs for deficiencies found during inspections.
• Respond to technician and customer questions promptly.
• Ensure all resources are available for scheduled inspections.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Problem solving

Time management

Team oriented

Integrity

Relationship building

Customer service

Tools

Excel

Outlook

Job description

Inspection Coordinator – Fire and Sprinkler Systems

Industry: Fire Alarm

Job Type: Full-Time | Role Type: Onsite

Are you a master of coordination with a knack for communication and detail? As an Inspection Coordinator at FSS Technologies, you’ll play a critical role in protecting lives and property by ensuring our life safety inspections run smoothly and on schedule. From organizing inspections and updating compliance systems to responding to customer inquiries and supporting field technicians, this position serves as the hub where logistics meets service excellence. If you’re proactive, organized, and thrive in a fast-paced environment, this is the role for you.

About FSS Technologies

At FSS Technologies, protecting lives and property isn’t just what we do — it’s who we are. Every day, we live our mission: to protect lives and property through industry-leading life safety and electronic safety solutions. It’s the purpose that fuels our drive, sharpens our focus, and defines the way we serve our customers.

We’re building something bigger than security systems. Our vision is to grow FSS Technologies into a $250 million industry leader, creating a dynamic and enjoyable environment for our team while helping 125,000 businesses safeguard their people and their future. It’s ambitious — and that’s exactly how we like it.

We bring this vision to life by living our core values:

• Excellence — We deliver nothing less than world-class service.


• Integrity — We do what’s right, even when no one is watching.


• Accountability — We own every result and stand behind our work.


• Professionalism — Every customer interaction is respectful, knowledgeable, and solution-driven.


• Results-Oriented — Because outcomes matter in life safety.


• Extreme Ownership — We don’t pass the buck. We push for better, every time.

At FSS Technologies, we don’t just protect what matters — we own it, live it, and lead it.

What You’ll Do

Key Responsibilities:

Inspection Coordinators must always practice good verbal and written communication skills.

• Meet customer requirements


• Coordinate and schedule a variety of inspections, including but not limited to fire alarms, fire sprinklers, fire extinguishers, backflow, emergency lights, and more.


• Create accounts in building reports.


• Review & update Inspection prices in FieldHub.


• Open/Close Inspection Work Orders.


• Review & upload reports into governing compliance engines.


• Schedule repairs for deficiencies found during inspections.


• Respond to technician & customer questions promptly.


• Ensure all resources are available for scheduled inspections.

What We’re Looking For

We’re looking for results-oriented professionals with a hunter mentality and a heart for service. You bring the attitude — we’ll provide the tools.

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all-inclusive.

• Excellent verbal and written communication skills.


• Outstanding Attitude, Positive mindset, and willingness to smile in the face of adversity.


• Maintain a positive attitude to customers and coworkers.


• Ability to navigate the internet.


• Proficient in Excel and Outlook.


• Excellent organizational skills and attention to detail.


• Strong problem-solving skills, ability to look at a problem as an OPPORTUNITY.


• Ability to prioritize tasks.


• Ability to act with Excellence, Integrity, and Professionalism.


• Ability to build relationships.


• Willingness to do whatever it takes to win.

Performance Metrics:

• Inspection Scheduling Accuracy: 100% of inspections scheduled and completed on time.


• Customer Satisfaction: Positive feedback scores or response times to inquiries.


• Work Order Accuracy: 100% of work orders opened/closed correctly the first time.


• Report Upload Timeliness: 100% of inspection reports uploaded to compliance systems within defined timelines.


• System Accuracy: Minimal number of errors in Building Reports or FieldHub entries.


• Compliance Rate: 100% of inspections and documentation meeting AHJ or internal compliance requirements.

Key Traits for Success:

• Clear Communicator: Strong verbal and written communication across teams and with customers.


• Organized & Detail-Oriented: Able to juggle scheduling, documentation, and compliance tasks with precision.


• Positive Mindset: Keeps a great attitude even under pressure; solution-focused.


• Tech-Savvy: Comfortable using software tools like Outlook, Excel, and web platforms.


• Resilient & Adaptable: Adjusts quickly to schedule changes and shifting priorities.


• Team-Oriented: Builds relationships internally and externally to drive collaboration.


• Integrity-Driven: Acts with honesty, professionalism, and accountability.

What You’ll Get:

Salary & Compensation

• Hourly Rate: $18 - $25 per hour


• Incentives: Potential commission from signing renewals

Commitment to Inclusion

FSS Technologies is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to building an inclusive, supportive workplace for people of all backgrounds.

Ready to Make a Real Impact?

If you’re looking for a career, not just a job, and want to work for a company where you’re empowered, supported, and rewarded, and start your journey with FSS Technologies.