InSite Operations Manager II

Clean Harbors; Romulus (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health benefits after 30 days of full‑

401K with Company match

Employee Stock Purchase Plan

Tuition reimbursement

Job summary

Clean Harbors in Romulus, MI is seeking an InSite Operations Manager to oversee waste generated at customer sites and ensure safe, compliant execution. You will lead on-site operations, coordinate with sales, and drive profitability while maintaining strong customer relationships.

Responsibilities include coordinating kickoff, ensuring contracts exist before work, and managing AR when needed. Leadership, regulatory knowledge, and Excel proficiency are important for success.

Qualifications

• Must demonstrate strong attention to detail and the ability to follow directions.
• Excellent communication skills to interface with customers effectively.
• Proven leadership experience with the ability to manage multiple tasks.
• Valid driver’s license is required.
• Proficiency with Excel and familiarity with Word, PowerPoint, Salesforce.

Responsibilities

• Oversee waste management at customer sites and drive on-site improvements.
• Act as liaison between sales and operations to align job execution with the sale.
• Review accounts receivable and perform necessary collection calls.
• Develop strategies to maximize pricing and profitability across business lines.
• Ensure contracts and purchase orders are in place before job execution.
• Lead kickoff with field personnel and ensure proper job execution.

Skills

Attention to detail

Ability to interface with customers

Customer-focused

Leadership experience

Valid Driver’s license

Tools

Excel

Word

PowerPoint

Salesforce

Job description

Clean Harbors in Romulus, MI is seeking a InSite Operations Manager responsible for overseeing the management of waste generated at customer sites.

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

Why work for Clean Harbors?

• Health and Safety is our #1 priority and we live it 3-6-5!

• Focus on maintaining sustainability and cleaning the Earth

• Pay range $60-75+ per year

• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match

• Own part of the company with our Employee Stock Purchase Plan

• Opportunities for growth and development for all the stages of your career

• Company paid training and tuition reimbursement

• Ensure Health and Safety is the number one goal by following policies, processes, and always acting in a safe manner

• Work with the customer to drive sustainability and value-added improvements

• Maintain Environmental QOS / Scorecard

• Resolve job related issues such as billing, collections, customer issues and post-job follow-up

• Meet with customers to proactively resolve customer issues or complaints

• Maintain satisfactory customer relationship

• Act as a liaison between sales and operations, bridging the gap between how the job was sold and how the job should be executed

• Review accounts receivable reports weekly and make collection calls when necessary

• Develop strategies to maximize pricing and profitability for all business lines

• Ensure current contracts and purchase orders are in place prior to job execution

• Kick-off jobs with field personnel and ensure proper job execution

• Responsible for maintaining customer and CHES spreadsheets

• Follow all local, state (provincial) and federal compliance regulations and rules

• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements

• Safely observe all corporate operating guidelines and procedures

• Observe all company environmental health and safety operating guidelines

• Perform other duties as assigned

• Financial management, logistics or sales experience

• Working knowledge of environmental statutes and regulations, business development, revenue enhancement and market penetration

• Leadership experience

• Perform physical functions per job requirements

• Successfully complete a background check, drug test, and physical, by position

Preferred Qualifications:

• Attention to detail, able to take and follow direction, and to perform multiple tasks

• Ability to interface with customers

• Valid Driver’s license

• Knowledgeable with the following regulations (RCRA, DOT, TSCA, etc.),

• Able to coordinate the oversite of projects

• Able to manage complex tasks,

• Must be proficient with Excel and have knowledge of Word, PowerPoint, Salesforce, etc.

• Customer-focused

Clean Harbors Technical Services

• Waste Disposal – Comprehensive disposal of hazardous and non-hazardous waste at Company-owned facilities

• Recycling Services – Extensive recycling, reuse and reclamation options for materials such as solvents, chemicals, oil and electrical equipment

• Chemical Packing – Safe, efficient handling and disposal of the widest range of chemicals, including reactives and compressed gases

• Household Hazardous Waste (HHW) Services – HHW collection programs of all types and sizes, facilitated by Clean Harbors expert personnel

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [e-mail] or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.