Insights Manager: Gamer Research & Strategy Lead

Sentient; Los Angeles (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Parental leave

401(k) with company match

Flexible work schedules

Job summary

Riot Games is seeking a Manager, Insights to lead a team delivering critical research and validation for Riot Discovery Studio Insights (RDSI). You will guide studies, mentor researchers, and shape how we inform game direction with data-driven insights.

You will oversee labs, usability tests, and multi-modal research, partnering with production and design leadership to influence experiences and roadmaps across future games.

Qualifications

• Advanced degree plus 4 years of game development research experience.
• Bachelor's degree plus 6 years of game development research experience.
• Experience running playtests and usability studies.
• Experience multi-modal audience research (surveys, focus groups, etc.).
• Experience in qualitative and quantitative data analyses.
• Experience managing other researchers.
• Experience leading complex, multi-stakeholder projects.
• Experience synthesizing and presenting data for impact.

Responsibilities

• Drive user research efforts on game teams in partnership with production and design leadership.
• Construct and perform labs, studies, and surveys to answer business, design, and usability questions.
• Ensure the quality of research delivered by your team.
• Support the RDSI lead in expanding capabilities and processes.
• Advise game teams on prioritization of research efforts and roadmaps.
• Manage and grow junior and mid-level researchers.
• Inform best practices and standards for user research in RDS.
• Present results to game and RDS leadership with clear impact.

Skills

Leadership

User research

Qualitative analysis

Quantitative analysis

Project management

Stakeholder communication

Education

Advanced degree in Psychology/related field +4 years

Bachelor's degree in Psychology/related field +6 years

Job description

Riot Games is seeking a Manager, Insights to lead a team delivering critical research and validation for Riot Discovery Studio Insights (RDSI). You will guide studies, mentor researchers, and shape how we inform game direction with data-driven insights.

You will oversee labs, usability tests, and multi-modal research, partnering with production and design leadership to influence experiences and roadmaps across future games.