Insights Executive

Informa PLC; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

25 days annual leave

Discretionary holiday days (3)

Private medical insurance

Employee assistance programme

Share Match

Pension scheme

Life assurance

Job summary

Taylor & Francis, part of Informa, is seeking an Insights Executive to transform market, sales and marketing data into actionable insights. You will build sophisticated reporting dashboards, track KPIs, and collaborate with commercial teams and senior leadership to drive strategy.

The role emphasizes data-driven decision making in a dynamic publishing environment, with hybrid work arrangements and strong emphasis on collaboration and impact.

Qualifications

• Proven ability to turn data into actionable insights.
• Experience supporting sales and marketing with analytics.
• Strong Excel and data visualization skills.

Responsibilities

• Develop market intelligence and conduct analyses to inform strategy.
• Build and maintain interactive dashboards for visibility across the business.
• Provide ad hoc reporting and data insights to commercial and marketing teams.

Skills

Analytical thinking

Data-to-insights

Cross-functional collaboration

Tools

Power BI

Microsoft Excel

Job description

Market Intelligence & Analysis

• Develop a comprehensive understanding of the books retail market landscape and Taylor & Francis commercial and marketing operations
• Conduct in-depth analysis of market trends, sales data, and competitive dynamics to identify opportunities and risks
• Assist in translating complex data sets into clear, actionable insights that drive commercial strategy
• Collaborate with marketing teams to evaluate performance, measure success, and leverage insights to drive campaign innovation

Reporting & Dashboard Development

• Design, build, and maintain interactive reporting dashboards that enhance visibility across the business
• Continuously optimise reporting tools to meet evolving business requirements and improve user experience
• Deliver accurate and timely monthly reporting packages to key stakeholders across the organisation

Business Partnership & Support

• Serve as a trusted analytical partner to commercial and marketing colleagues, providing responsive ad hoc reporting and data insights
• Collaborate cross-functionally to understand business challenges and deliver tailored analytical solutions
• Monitor and report on divisional KPIs, highlighting performance trends and recommending corrective actions where needed

The ideal candidate will have:

• Strong analytical and problem-solving capabilities with a track record of turning data into insights
• Experience working across multiple functions to support sales and marketing teams
• Working knowledge of database management systems and expertise in Microsoft Power BI for data visualisation
• Advanced user of Microsoft Excel and proficient across the Microsoft Office suite
• Proven ability to work effectively under pressure while managing multiple concurrent projects and competing priorities
• Background or familiarity with publishing industry operations or retail sales environments
• Experience working with large-scale commercial datasets

Skills and Behaviours Required

• Thrive in a dynamic, varied environment where adaptability and curiosity are essential
• Demonstrate exceptional multitasking abilities with the skill to prioritise effectively based on shifting business needs
• Embrace change positively and contribute constructively to an evolving business landscape
• Show genuine interest in understanding the "why" behind data patterns, not just reporting the "what"
• Driven to create meaningful business impact rather than simply producing routine reports
• Work collaboratively with fellow analysts and cross-functional teams in a supportive, team-oriented manner
• Build strong working relationships across departments, understanding the needs of colleagues outside the immediate insights, sales and marketing functions
• Communicate findings confidently and clearly to audiences at all levels
• Present complex analytical work in an accessible, compelling manner that drives decision-making
• Attention to detail with a commitment to accuracy and quality
• Apply strong analytical reasoning and sound judgment to problem-solving
• Demonstrate confident decision-making abilities backed by data-driven insights
• Show intellectual curiosity and a continuous improvement mindset

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world's largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we've been doing this in an unbroken arc since 1798. Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that's the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we'd love to hear from you.

This is an exciting opportunity to join Taylor & Francis as an Insights Executive, where you'll play a pivotal role in driving data-informed decision-making across our books retail operations. You'll be at the heart of our commercial intelligence function, transforming complex market, sales and marketing data into actionable insights that shape business strategy. Working collaboratively with commercial teams, marketing teams and senior leadership, you'll build sophisticated reporting dashboards, track critical KPIs, and uncover the stories behind the numbers. This role is perfect for an analytical thinker who thrives in a dynamic, fast-paced environment and wants to make a tangible impact on a leading academic publisher's commercial success.

This role is offered on a hybrid working basis with 3 days per week to be worked from our office in Milton Park, Oxfordshire (OX14).

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at conference - you get the flexibility and support to work from home or remotely. Our Milton Park office will be relocating to Oxford city centre in late 2027 / early 2028, offering an exciting new workplace in the heart of the city.

What we offer in return:

• An excellent work/life balance with a fantastic, flexible working culture
• 25 days annual leave per year plus a day off for your birthday
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Company funded single cover private medical insurance
• Employee assistance programme - offering 24/7 well-being support
• Share Match - Plan that matches every share purchased with two free shares.
• Pension scheme
• Life assurance, plus optical and medical care

Being Yourself at Taylor & Francis

We are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor. We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.