INSIDE TRANSPORTATION SPECIALIST

Carvana; Tempe (AZ); On-site; USD 67,337,000 - 75,933,000; Full time

Benefits offered by this job

401(k) match

Healthcare premiums

PTO 13–20 days

Tuition reimbursement

Student loan repayment

Carvana Shares

ESPP discounts

Professional development

Job summary

Carvana in Tempe, AZ seeks an Inside Transportation Specialist II to coordinate vehicle logistics, leverage the TMS Platform, and deliver excellent customer service in collaboration with ADESA auction sites and clients.

The role progresses from Specialist I at $21/hr to Specialist II at $23.50/hr+ and then Senior Specialist at $26.50/hr+. It offers a path for advancement, mentorship, and robust benefits including health, PTO, and equity opportunities.

Qualifications

• Transportation experience is required.
• An Associate's degree or higher is required, or 1-3 years relevant work experience.

Responsibilities

• Manage customer and carrier inboxes
• Respond to customer and carrier inquiries in a timely, professional manner
• Track active loads and update ETAs in the system
• Monitor exceptions and proactively communicate delays or issues
• Complete and action daily operational reports
• Identify overdue or at-risk units
• Ensure follow-ups are documented and resolved
• Collaborate with dispatch teams and senior personnel to resolve load-related challenges.

Skills

Transportation experience

Education

Associate's degree or higher

Job description

Join Our Team as an Inside Transportation Specialist II

The Inside Transportation Specialist II coordinates timely vehicle logistics, uses the TMS Platform proficiently, and provides superior customer service. This dynamic role involves close collaboration with ADESA auction sites and clients to facilitate vehicle deliveries.

Career Growth:

• Start as a Specialist I: $21/hr - Build foundational skills in transportation logistics.
• Advance to Specialist II: $23.50/hr+ - Take on more responsibilities and challenges.
• Become a Senior Specialist: $26.50/hr+ - Lead projects and drive success within the organization.

Why Choose Us?

• Career Advancement: Clear promotion paths every 1-2 years.
• Supportive Environment: Mentorship, training, and continuous feedback.
• Industry Impact: Work with a leading company where your contributions matter.

Benefits & Perks:

• Compensation: Competitive salary, 401(k) match, and overtime opportunities.
• Health & Wellness: Fully paid healthcare premiums, dental and vision benefits, wellness programs, and pet care savings.
• Work-Life Balance: Generous PTO (13 days initially, increasing to 20), plus 9 holidays.
• Education Support: Tuition reimbursement and student loan repayment.
• Equity Opportunities: Annual Carvana Shares and Employee Stock Purchase Plan discounts.
• Professional Development: Extensive growth opportunities.

Key Responsibilities:

• Manage customer and carrier inboxes
• Respond to customer and carrier inquiries in a timely, professional manner
• Track active loads and update ETAs in the system
• Monitor exceptions and proactively communicate delays or issues
• Complete and action daily operational reports
• Identify overdue or at-risk units
• Ensure follow-ups are documented and resolved
• Collaborate with dispatch teams and senior personnel to effectively resolve load-related challenges.

Requirements:

• Transportation experience required
• An Associate's degree or higher is required, or 1-3 years relevant work experience

Must commute to the Tempe office (5 Days a week)

• Tech-savvy with strong critical thinking skills.
• Proficient in English.

Ready to take your career to new heights? Join us and unlock your potential!

Legal Stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.