Inside Territory Manager - Bilingual

Farmers Insurance; North Carolina; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Health Savings and Flexible Spending

Life Insurance

Paid Time Off

Paid Parental Leave

Tuition Assistance

Job summary

Farmers Insurance seeks an experienced Analyst/Portfolio Manager to analyze agency activity across a broad portfolio and drive premium growth while supporting multiple lines of business. You will develop strategies to improve profitability and work within a results-driven, collaborative environment.

Ideal candidates will have a minimum of 3 years in sales, marketing or insurance plus fluency in English and Spanish, with a preferred Bachelor's degree and a desirable state license.

Qualifications

• Minimum of 3 years sales, marketing or insurance experience.

Responsibilities

• Analyzes agency activity within a portfolio of assigned agencies and associated premium under management and recommends methods to provide profitable policy and premium growth.
• Works independently or as part of a team, implements special zone or departmental strategies as assigned.
• Promotes overall company value proposition and drives results for multiple lines of business (Personal, Specialty and Business Insurance).
• Utilizes consultative skills to train on products, services and technology in order to achieve objectives.
• Utilizes technology to manage agency and portfolio data and performance; records competitor data and maintains up-to-date data.
• Develops agency management expertise, participates in planned training activities, and directs licensing and service requests to proper support groups.
• Collaborates with Service, Underwriting and Product, and field zone counterparts to support broader objectives.
• Provides coaching and mentoring to new Associate Agency Portfolio Managers.

Skills

English fluency

Spanish fluency

Education

High school diploma or equivalent

Bachelor’s degree preferred

State insurance license desirable

Job description

We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head‑on, learn from every experience and measure our impact on the customers who trust us.

Join an award‑winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Workplace: Must reside in Southeast Region (Remote)

Job Summary

• Analyzes agency activity within a portfolio of assigned agencies and associated premium under management to understand trends and is responsible for realizing premium and profit objectives for all lines of business (personal, specialty and commercial). Assists management in the development and implementation of departmental and zone strategies independently or as part of a team.

Essential Job Functions

• Analyzes agency activity within a portfolio of assigned agencies and associated premium under management and recommends methods to provide profitable policy and premium growth. Works independently or as part of a team, implements special zone or departmental strategies as assigned. Promotes overall company value proposition and drives results for multiple lines of business (Personal, Specialty and Business Insurance). Utilizes consultative skills to train on products, services and technology in order to achieve objectives. Utilizes technology (MFP, E-Mail, Contact management tool, TNT, data cube, BIE2 and FP.com etc.) to manage agency and portfolio data and performance. Routinely records information about agency competitors, segmentation and contact activity, maintaining up- to-date data for use within Independent Agency Distribution. Develops agency management expertise and techniques. Enhances knowledge of the company, products, processes and markets through planned training activities and self-directed learning. Directs licensing and service requests to proper support groups. As needed, collaborates with other functional areas (Service, Underwriting and Product), and field zone counterparts to support broader company objectives. Applies technology to effectively manage portfolio. Develops a tactical plan and measures results. Provides coaching and mentoring to new Associate Agency Portfolio Managers.

Education Requirements

• High school diploma or equivalent required. Bachelor’s degree preferred. State insurance license desirable.

Experience Requirements

• Minimum of 3 years sales, marketing or insurance experience. Specialty, Auto and Commercial lines product knowledge.

Special Skill Requirement

• Must be fluent in English and Spanish, particularly in the areas of speaking, reading, and writing.
• Must successfully pass a third party testing process as determined by Farmers and meet the minimum proficiency standard for the approved language(s) based on the established testing guidelines.
• Proficient in required technology and software. Broad understanding of market in territory and Farmer's position.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on

Job Location(s): US - FL, US - AL, US - AR, US - GA, US - LA, US - MS, US - NC, US - OK, US - SC, US - TN, US - TX

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.