Enable job alerts via email!
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
North Star Imaging, Inc. is seeking an Inside Technical Sales Representative to enhance sales in key market segments such as Aerospace and Medical. This full-time role includes building customer relationships and managing sales processes to ensure satisfaction and growth in assigned territories. Ideal candidates possess technical sales experience and outstanding communication skills, with a focus on customer service and business development.
Inside Technical Sales Representative page is loaded
Job Description:
North Star Imaging (NSI), a global leader in 2D digital radiography and 3D computed tomography equipment, is part of Illinois Tool Works (ITW), a Fortune 250 company. We offer an engaging work environment with exceptional opportunities for personal and career development.
Inside Technical Sales Representatives are key members of the Sales team within North Star Imaging. This role will assist in selling products and services to new and prospective customers. Market Segments include Aerospace, Space, Defense, Medical, Additive Manufacturing, and Battery Inspection. The focus is on increasing sales in the assigned territory by retaining and growing existing customers and accounts while maintaining professional relationships and providing excellent customer service. This position may work remotely.
Job Responsibilities:
Achieves or exceeds territory sales plan by prospecting and identifying new projects and turning them into sales
Build strong relationships with customers and work with them to establish needs
Searches for, identifies, and develops leads for new business in new accounts within assigned territory
Conducting sales support services including shipping/receiving parts and billing customers
Support service business unit by quoting and order entry
Participates in sales, product and systems training, marketing campaigns, special projects and applies this knowledge in efforts to increase business
Partner with outside sales managers and other key stakeholders to follow through with customer requests.
Prepare sales quotes for prospective and current customers
Manage all aspects of order cycle as necessary to ensure customer satisfaction.
Provide technical and non-technical presentations on product and pricing to customers through in person or virtual means.
Utilize established CRM & other tools to grow and monitor sales activities
Efficiently execute the complete sales process from engaging potential clients to following up to ensure purchase satisfaction.
Be the knowledge experts in partnering with Outside Sales and creating job packets for incoming projects.
Collaborate with team on collecting monthly forecasting revenue.
Participates in sales meetings to obtain information on sales objectives, promotional actions, new products, improvement ideas, etc.
Work with customers and internal team members for scheduling onsite visits.
Contact current and prospective customers to build sales pipeline and close new business (expectation of at least 20 calls per week past and current customers)
Travel to customer sites/trade shows/company sites when necessary
Analyze customer feedback for market/competitive intelligence and participate in strategic planning
Tracks and shares information on wins and losses adjusting sales presentation as needed
Attend recurring Sales Training events to maintain and enhance proficiency in our Sales Process
Qualifications:
Associates Degree or 3 years in technical sales experience
Outstanding oral and written communication and presentation skills
Demonstrated customer focus
Ability to multi-task a high volume of projects at one time
Knowledge of business-to-business sales process and procedures
Ability to handle sensitive and proprietary information with discretion and confidentiality
Ability to work independently as well as gain assistance from others in the organization
Skills in problem solving and critical thinking
Persistence and positive attitude
Ability to build long-term relationships with customers.
Proficient level of competency in using Microsoft applications such as Word, Excel, PowerPoint, Outlook
Ability to travel up to 50%
Ability to work remotely
Compensation Information:
The pay range for this position is $64,800-$85,000 depending on education and experience.
At ITW, we think and act like entrepreneurs. We embrace autonomy, make decisions and take ownership to create innovative solutions for our customers all over the world.
ITW is a Fortune 200 global multi-industrial manufacturing leader. Our seven industry-leading business segments offer career development and learning opportunities in more than 50 countries across the globe.
We’re committed to investing in our people and supporting their growth through unique and relevant development opportunities at each stage throughout the employee life cycle.
Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that make us better together.
The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk.