Inside Technical Sales Rep I

Flash Technology, LLC; Overland Park (KS); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous and flexible paid time off

Health insurance

401(k) match

Bonus plans

Educational assistance

Leadership development

Recognition programs

Job summary

SPX Technologies in Overland Park, KS is seeking an Inside Sales Representative I to drive aftermarket parts sales, manage customer service for incoming orders, and ensure accurate SAP setup.

The role requires strong Excel/Office skills, problem solving, and collaboration across production to management. Responsibilities include quoting, pricing, vendor coordination, and order fulfillment in a hybrid work environment after probation.

Qualifications

• Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint.
• Strong problem solving and analytical skills with ability to identify issues, propose solutions, and implement changes.
• Excellent communication skills and ability to collaborate cross-functionally and present data to management.

Responsibilities

• Aftermarket Sales and Customer Engagement.
• Proactively sell and up-sell aftermarket parts while managing revenue and margin in the assigned territory.
• Develop and present parts replacement proposals and support regional sales managers.
• Quotation, Order Processing, and Inventory Management.
• Manage RFQ/quoting process, review specs, and process orders in SAP.
• Create and distribute aftermarket pricing catalogs; advise on distributor stocking levels.
• Technical Support and Customer Service.
• Serve as product expert and address routine issues; respond to emergency requests.
• Monitor order delivery and assist with pricing confirmation; participate in emergency coverage.

Skills

Excel

Access

Word

PowerPoint

Problem solving

Communication

Education

Bachelor’s degree in Engineering or technical field

Tools

SAP

ERP systems

Job description

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Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

How you will make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As an Inside Sales Representative I, you will drive aftermarket parts sales through proactive selling techniques while managing all aspects of customer service for incoming orders, ensuring accurate setup in SAP. The incumbent will determine quote list pricing using cost data and margin guidelines, collaborating with SPX Plant employees and vendors to assess product costs and lead times. This role plays a key part in achieving sales targets by providing aftermarket-engineered solutions, tracking quotes through order fulfillment, and leveraging market intelligence to optimize pricing strategies. Strong communication, customer service, and problem-solving skills are essential, with the ability to work independently, within a team, and delegate tasks as needed.

This role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

• Aftermarket Sales and Customer Engagement
• Proactively sell and up-sell aftermarket parts while managing revenue and margin performance in the assigned territory.
• Develop and present parts replacement proposals, maintain customer relationships, and support regional sales managers in driving sales growth.
• Quotation, Order Processing, and Inventory Management
• Manage the RFQ/quoting process, review technical and commercial specifications, and process orders in SAP.
• Create, revise, and distribute aftermarket pricing catalogs while providing recommendations for distributor stocking levels.
• Technical Support and Customer Service
• Serve as a product expert, addressing routine product and system issues, and ensuring timely responses to emergency requests.
• Monitor order delivery, assist with engineering scope of work and pricing confirmation, and participate in emergency phone coverage as needed.

What we are looking for (Required/Ideal Experience, Skills, Education)

We each bring something to the table, and we are looking for someone who has:

Required Experience & Skills

• Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
• Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
• Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management

Ideal Experience & Skills

• 3-5 years of experience in product and parts sales
• Knowledge of HVAC, cooling towers, and/or chillers, strongly desired
• Aftermarket or distributor sales (representative management) experience, helpful
• Familiarity with SAP, or other ERP systems
• Familiarity with engineering documents and history, desired

Education & Certifications

• Bachelor’s degree, or Trade School degree, in Engineering or similar technical field, preferred.
• Onsite office environment, Monday – Friday; Hybrid work schedule available after satisfactory completion of probationary period
• Driver’s License and proof of insurance
• Occasional lifting up to 30 pounds.
• The position may require working occasionally outside normal work hours.
• Keyboarding/typing
• Ability to read effectively from a computer screen and/or a paper copy
• Ability to handle a large volume of work and perform multiples tasks in a fast-paced environment
• Ability to communicate effectively verbally
• May work outside at times and be exposed to excessive noise, heat, or bad weather

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well‑being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance‑based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

ABOUT SPX

SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. With operations in 17 countries and approximately $2.2billion in annual revenue, we offer a wide array of highly engineered products with strong brands.

At SPX, what’s in it for our employees transcends market-competitive compensation and benefits. Our Total Rewards program also includes opportunities for employees’ personal development, career growth, and recognition. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. SPX benefits package provides choices designed to help employees manage their well‑well. Our compensation programs are performance-based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results.

OUR VALUES

• Integrity
• Accountability
• Teamwork
• Results

At SPX, our values are at the heart of everything we do. We use our values every day to help us make the right decisions. We embrace a common purpose and strive for improvement. We respect and value each other as individuals and recognizethat only by working together, as a team, can we reach our full potential. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve.

WORKING AT SPX

Our work environment is established on a work-life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace.We believe in creating an inclusive work environment where employees strive to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion,sex, sexual orientation, national origin,gender identity, genetic information, age, disability, veteran status or any other legally protected basis.