Inside Sales Support: Relationship & Upsell Specialist

Midland Industries; Kansas City (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading wholesale building materials company is seeking a Sales Support Representative to assist the sales team with customer interactions, order processing, and price support. Responsibilities include processing orders, upselling, and maintaining customer relationships. Ideal candidates should have a Bachelor's degree and 1-2 years of Inside Sales experience. Strong communication and problem-solving skills are essential. This is a full-time position based in Kansas City.

Qualifications

• 1-2 years of Inside Sales experience required.
• Strong communication and problem-solving skills necessary.
• Knowledge of products such as Fittings, Nipples, and Valves is preferred.

Responsibilities

• Process orders and quotes sent by the customer.
• Help upsell orders and cross-selling opportunities.
• Drive repeat business and expand product penetration.

Skills

Excellent verbal and written communication skills

Effective problem-solving skills

Excel, CRM, and ERP capabilities

Base knowledge of Fittings, Nipples, Valves

Education

Bachelor's or Associate Degree in Business

Tools

CRM

ERP

Job description

A leading wholesale building materials company is seeking a Sales Support Representative to assist the sales team with customer interactions, order processing, and price support. Responsibilities include processing orders, upselling, and maintaining customer relationships. Ideal candidates should have a Bachelor's degree and 1-2 years of Inside Sales experience. Strong communication and problem-solving skills are essential. This is a full-time position based in Kansas City.