Inside Sales Support Admin Specialist

Bosch Building Technologies North America; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Vision

Flexible Spending Accounts

401K w/ company match

Life/AD&D/LTD

Paid Vacation/Sick/Holidays

Employee Assistance Program

Pet Insurance

Job summary

BOSCH Building Technologies North America is seeking an organized Inside Sales Support Administrator to drive operational excellence for the BAS sales team. You will assist with pipeline management, booking processes, project handoffs, and cross-team documentation while ensuring smooth customer support.

The role requires 2 years of MS Office experience, familiarity with building automation concepts, and strong written and verbal communication. Full-time, on-site in Phoenix, AZ.

Qualifications

• Minimum of a high school diploma.
• 2 years of experience in Microsoft Office in an admin/support role.
• Familiarity with Security, Fire Alarm, Access Controls, and Building Automation Systems.
• Experience creating and formatting professional documents.

Responsibilities

• Coordinate with Regional Inside Sales Manager on file structure, design, and modification.
• Coordinate with Sales Management on pipeline reports and updates with Sales Professionals.
• Process booking documents and ensure consistent naming conventions.
• Support documentation creation and maintenance to align with company standards.
• Assist in updating workflow documentation for new roles, policies, and customers.
• Facilitate project turnover by notifying relevant teams when a project is booked and a PM is assigned.

Skills

Microsoft Office

Administrative support

Communication skills

Team coordination

Document formatting

Education

High school diploma

Undergraduate degree (preferred)

Tools

Bidtracer

Bluebeam

Microsoft Dynamics 365

Job description

2851 W Kathleen Rd, Phoenix , Arizona 85053-4053 , United States

About Us

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it's working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

Full Time/Part Time

Full-time

Job Description

Job Summary: We are seeking a highly organized Inside Sales Support Administrator to help drive operational excellence for our Building Automation Systems (BAS) sales organization. In this role, you will support sales pipeline management, booking processes, project handoffs, and documentation efforts while collaborating with multiple teams to ensure seamless execution and customer support.

Responsibilities:

• Coordinate with Regional Inside Sales Manager for matters pertaining to file structure organization, maintenance, design, and modification.
• Coordinate with Sales Management regarding receipt of pipeline reports and coordinate with Sales Professionals to provide updates to their respective sales pipeline(s).
• Handle intake and processing of booking documents.
• Coordinate cross-checks of bid list between BAS Inside Sales Group to ensure continuity of naming conventions, collaboration on projects, and reduced risk of duplicate opportunities.
• Support Bidtracer generated documentation creation, maintenance, and modification to ensure consistent continuity in terms and appearances while supporting the team mission and acting in compliance with Bosch mandates.
• Partner with the BAS Inside Sales to provide updates to workflow documentation in order to allow for seamless absorption of new roles, policies, technologies, and customers.
• Provide organization and promote collaboration in the project turnover process by ensuring that the appropriate parties from the Sales Team, BAS Inside Sales Team, and PSG Group are notified when a project is booked and a PM is assigned while noting the status of this process in the BAS Inside Sales collaborative SharePoint.
• Other duties as assigned.

Required Qualifications:

• Minimum of a high school diploma
• 2 years of experience working with Microsoft office suite in a business acumen/support/admin role.
• Familiarity with the concepts of Security, Fire Alarm, Access Controls, and Building Automation Systems.
• Understanding of basic computer systems, including the MS Office Suite of products.
• Clear and concise ability to communicate verbally and in writing.
• Understanding of basic financial and pipeline reports
• Experience in partnering with multiple entities internal to an organization to promote a unified goal
• Experience in creating and formatting professional documents

Preferred Qualifications:

• Undergraduate Degree in Business, financial, or similar related field of study.
• Familiarity with programs such as Bidtracer and Bluebeam.
• Microsoft Dynamics 365 Experience.
• Experience reading procurement style agreements and documents similar to 1GPA or ASU Single Shop.

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Must be able to effectively communicate, (iesee, hear,speakand write clearly)in order tocommunicate with colleagues and/or customers; manual dexterityrequiredfor occasional reaching, lifting of light office objects, and operating office equipment

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employeeencounterswhile performing the essential functions of this job.

• The office is clean, orderly, properlylightedand ventilated. Noise levels are considered low to moderate

Additional Information:

• Working Hours: This position generally works Monday- Friday, overtime and on call when necessary
• Travel Requirements: 0%
• Medical
• Vision
• Flexible Spending Accounts
• 401K w/ company match
• Life/AD&DD/LTD
• Paid Vacation/Sick/Holidays
• Employee Assistance Program
• Pet Insurance

Disclaimers

Equal Employment Opportunity Statement
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

All your information will be kept confidential according to EEO guidelines.

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French Privacy Notice
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If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at [e-mail] . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Indefinite U.S. work authorized individuals only. Future sponsorship is unavailable. U.S. work authorized individuals only.

Equal Employment Opportunity Statement

This company considers candidates regardless of race, color, religion,sex, sexual orientation, gender identity, national origin, disability, orveteran status. We are an equal opportunity employer, and all qualifiedapplicants will receive consideration for employment without regard to race,color, creed, religion, national origin, citizenship status, ancestry, sex,age, physical or mental disability unrelated to ability, marital status, familyresponsibilities, pregnancy, genetic information, sexual orientation, genderexpression, gender identity, transgender, sex stereotyping, order of protectionstatus, protected veteran or military status, or an unfavorable discharge frommilitary service, and other categories protected by federal, state or local law.