Inside Sales Supervisor - Duluth

WEG Electric Corp. (USA); Duluth (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a leading company as an Inside Sales Supervisor in Duluth, GA, where you'll coach a team, drive revenue growth, and enhance customer satisfaction. This role involves managing team performance, direct sales activities, and ensuring process adherence. Ideal candidates will have strong sales knowledge, people management skills, and technical aptitude in electrical and mechanical areas.

Benefits

Competitive Pay

Full Benefits

Pleasant Work Environment

Qualifications

• 5+ years of relevant experience required.
• Strong knowledge of sales and customer service concepts.

Responsibilities

• Manage team performance and operations.
• Engage in direct sales activities and customer interactions.
• Implement training programs to improve team performance.

Skills

Sales

Customer Service

People Management

Technical Aptitude

Microsoft Office

Education

HS or GED

Associate's Degree

Job description

3 weeks ago Be among the first 25 applicants

About The Role

WEG Electric Corp. has a great opportunity for an Inside Sales Supervisor to join our Inside Sales Team in Duluth, GA. This role will work alongside a team of supervisors and support a specific territory. Daily tasks include coaching and developing your team. This position plays a key role in driving revenue growth from new and existing customers, meeting sales targets, and enhancing customer satisfaction.

This role also involves ensuring all processes and procedures are followed and orders are completed. It is important to ramp up on the WEG product line and market to assist throughout the sales cycle. Prior experience handling various sales issues such as back orders, pricing, order entry, delivery methods, and shipping costs for industrial equipment is a plus.

Primary Responsibilities

• Manage all assigned team members from sales, HR, training, and coaching perspectives.
• Keep the Inside Sales Manager informed on performance, operations, and team status.
• Provide feedback and solutions for management consideration.
• Foster a focus on customer service among team members.
• Adjust team workload as necessary for efficiency.
• Review and improve current processes, eliminating non-value activities.
• Enhance effectiveness by providing tools, training, and standardized processes.
• Implement training programs and procedural changes to improve team performance.
• Collaborate with other department supervisors/managers to improve interdepartmental relationships and communication.
• Participate in special projects aimed at departmental improvements.
• Engage in direct sales activities such as handling customer calls, preparing quotations, and discussing pricing and delivery details.
• Mentor junior team members, train new hires, and promote mentoring skills.
• Perform supervisory responsibilities according to company policies and laws, including hiring, training, performance appraisal, and resolving employee issues.
• Perform other duties as assigned by the Inside Sales Manager.

Education

• HS or GED required; an associate's degree or equivalent in a relevant field is preferred.

Knowledge / Training

• Strong knowledge of sales and customer service concepts.
• People management skills.
• Proficiency in Microsoft Office.
• Excellent phone etiquette for customer interactions.
• Technical aptitude in electrical and mechanical areas.
• Some finance experience is highly beneficial.
• Understanding of customer needs, industry trends, and market forces.

Experience

• 5+ years of relevant experience.

About WEG Electric Corp.

WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest worldwide, producing over 21 million units annually. Founded in 1961, WEG operates mainly in the capital goods sector, with five main business areas: Motors, Energy, Automation, Coatings, Transmission & Distribution. Our US headquarters is in Duluth, GA, with manufacturing in Minnesota, Indiana, and Missouri, employing over 30,000 worldwide. Visit www.weg.net for more information.

We offer a pleasant work environment, competitive pay, and full benefits. To apply, submit an updated resume and complete our application. You must be authorized to work in the US without sponsorship. WEG does not sponsor visas for this role.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to race, sex, disability, veteran, or other protected status.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Strategy/Planning and Information Technology

Industries

• Appliances, Electrical, and Electronics Manufacturing