Inside Sales Specialist II

Regal Rexnord; Radford (AL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Rx

HSA and FSA

Paid Time Off

401k with Matching

Life & AD&D Insurance

Paid Leaves

Tuition Assistance

Job summary

Regal Rexnord is seeking an Inside Sales Representative to qualify leads, secure orders, and coordinate with outside sales. You will manage CRM processes, follow up on quotes, and support operations to deliver on commitments.

Strong communication and organizational skills are essential for success in a dynamic sales environment. Preferred experience includes MS Office, CRM/ERP familiarity, and a track record of building rapport with customers.

Qualifications

• 5 years Inside Sales and/or Customer Service experience.
• Excellent oral & written communication skills.
• Superior telephone etiquette.
• Ability to work in dynamic, fast-paced environment.
• Ability to work independently and in a team.
• Strong organizational skills and data presentation.
• Ability to handle interruptions and meet deadlines.
• Ability to build rapport with customer contacts by phone.

Responsibilities

• Qualify Thomson sales leads from multiple sources and document in CRM.
• Manage Marketing Qualified Leads to secure customer orders.
• Select proper sales channel for winning new orders with outside sales.
• Follow up on quotes within 24 hours of receipt.
• Coordinate with operations to ensure commitments are met for new orders.
• Lead and coach Sales Administration associates in sales support processes.
• Address customer issues or complaints with input from internal teams.
• Support growth initiatives in vertical markets and business units.
• Calculate figures such as discounts and commissions as needed.

Skills

Inside Sales

Customer Service

Effective communication

Oral & Written communication

Telephone etiquette

Independent & team work

Time management

Education

2-year degree in related field

Tools

CRM system

Microsoft Office

ERP system

Job description

Work Model: This role can be performed remotely from an approved location, with flexibility based on business needs and applicable requirements.

____________________

The Linear Motion Division is a major contributor to the Automation & Controls Segment, with approximately 1,500 global associates and $400M in revenue. There are 9 main sites located across the United States, Mexico, the Caribbean, & Europe.

The Inside Sales Representative will perform a variety of duties that support the sales and marketing processes. This position focuses on the qualifications of leads from multiple sources as well as securing new business orders from a portion of these leads. This position requires the ability to communicate effectively with both internal and external customers and to follow company policies and procedures. Position could provide career path to other sales or customer service functions.

Major Responsibilities

Along with those identified below, other duties may be assigned.

• Qualification of Thomson sales leads from multiple sales leads with documentation in CRM (Customer Relations Management System). ISS will call lead sources to qualify lead data and address immediate needs.
• Management of Marketing Qualified Leads that meet specific criteria with the objective of securing customer order.
• Selection of proper sales channel for winning new orders (direct or specific distributor partner) through close cooperation with outside sales team.
• Quote follow-up based on identified criteria within 24 hours of customer receipt. Generate new and repeat sales by supporting supplemental quote requirements and removing barriers to win new orders.
• Work in conjunction with operations teams to ensure that commitments made to gain new orders are met.
• Act in a leadership role while training and coaching Sales Administration associates in sales support processes.
• Promptly address customer issues or complaints with the assistance and input of other internal associates.
• Support vertical market and business unit growth initiatives as identified.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Required Skills and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 5 years Inside Sales and/or Customer Service-related experience.
• Ability to lead by example, setting high standards for effective communications both internally and externally.
• Demonstrated ability to learn quickly with a willingness to obtain functional knowledge and understanding of company products, policies and procedures.
• Excellent oral & written communication skills.
• Superior telephone etiquette.
• Ability to understand and respond to customers in a dynamic, fast-paced environment.
• Demonstrated ability to work independently and in a team environment to improve the service levels to customers.
• Strong organizational skills, ability to compile and present data.
• Ability to work well in stressful environments and to remain calm and positive in adverse situations.
• Ability to sequence tasks with frequent interruptions.
• Ability to prioritize tasks while meeting deadlines for completion through effective time management.
• Ability to promote positive customer relations and quickly build rapport with customer contact via phone.

Preferred Skills and Qualifications

• Minimum 2-year degree in related field.
• Basic computer skills including Microsoft Office Products (Excel, Word, Power Point & Outlook). Previous experience with an ERP and CRM system preferred.

Language: English required

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Restrictions imposed by federal export control laws may limit this job opportunity to candidates who are a “U.S. Person”, which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United States, or who otherwise can qualify for a license that permits them to hold the position.

Expected Base Salary Range: $50,000 to $60,000. The salary range provided is intended to display the value of the company's base pay compensation for this position. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's skill set, level of experience, education and internal peer compensation comparisons among other potential factors.

Benefits

• Medical, Dental, Vision and Prescription Drug Coverage
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
• Paid Time Off and Holidays
• 401k Retirement Plan with Matching Employer Contributions
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Paid Leaves
• Tuition Assistance

____________________

About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Equal Employment Opportunity Statement

Regal Rexnord is an Equal Opportunity and Aff… All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you’d like to view a copy of the company’s affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email [e-mail]. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [e-mail].

Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.