Inside Sales Specialist

Illinois Tool Works Inc.; Watertown (WI); On-site; USD 60,000 - 89,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Short and Long Term Disability

Robust Vacation, Holiday and Paid Sick

Generous 401(k) starting Day 1

Charitable Giving Programs withCompany

Job summary

Illinois Tool Works Inc. is seeking an Inside Sales Specialist to drive growth by selling SIP products and services, managing key accounts, and coordinating with engineering, outside sales, and production teams to meet customer needs.

The role emphasizes pricing, RFQ reviews, contract terms, and timely proposals, with a strong focus on customer satisfaction, cross-functional collaboration, and efficient order fulfillment.

Qualifications

• Bachelor’s degree in related field preferred.
• Minimum of 4 years of experience in related role, manufacturing industry highly preferred.
• Strong interpersonal and communication skills with internal/external stakeholders.
• Ability to manage multiple tasks while meeting deadlines.
• Proficiency in MS Excel, Word, PowerPoint.
• Ability to interpret technical information pertaining to engineered products and processes.

Responsibilities

• Develops and supports strategic relationships with internal and external customers.
• Collaborates with outside sales on assigned accounts to achieve revenue goals.
• Works closely with production and shipping teams to communicate delays.
• Manages proposal preparation and submittal by required due date.
• Reviews technical and commercial terms of RFQs.
• Reviews customer demand changes and forecasts to align with production capabilities.
• Maintains understanding of SIP products and services and their benefits.
• Compute costs for materials, purchased equipment, labor, etc.
• Develops and manages contract pricing for strategic customers to achieve margin alignment.
• Expedites product to meet customer expectations.
• Proactively sells slow moving/obsolete inventory.

Skills

Customer focus

Communication

Teamwork

Problem solving

Time management

Attention to detail

MS Office

Analytical thinking

Independent work

Negotiation

Education

Bachelor's degree (preferred)

Tools

MS Suite

Job description

Job Description:

Position Summary:

The Inside Sales Specialist generates sales of products and services to achieve volume and growth objectives independently and in cooperation with the outside sales team. Directly handles sales opportunities with existing customers and prospects and may be responsible for direct management of large or strategic customer accounts. Analyses specifications and prepares quotes package for strategic business opportunities. Closely works cross functionally with engineering, outside sales, customer service, legal services, accounts receivable, and other sales support resources, as need, to effectively manage customer relationships, pursue selling opportunities, and close business opportunities.

• - Develops and supports strategic relationships with internal and external customers.
• - Collaborates with outside sales on assigned accounts to achieve team revenue goals.
• - Works closely with production and shipping teams to proactively communicate any foreseen delays.
• - Manages proposal preparation and submittal by required due date.
• - Reviews technical and commercial terms of customer request for quotes (RFQ).
• - Reviews customer demand changes and forecasts to ensure alignment with production capabilities.
• - Maintains complete understanding of SIP products and services and their features and benefits as they relate to specific customer needs.
• - Compute costs for materials, purchased equipment, subcontracted work, labor, etc.
• - Develops and manages contract pricing for strategic customers to achieve margin alignment.
• - Expedites product as necessary to meet customer’s expectations.
• - Proactively works to sell slow moving/obsolete (SLOB) inventory.

Required Skill, Education and Experience

• - Bachelor’s degree in related field preferred.
• - Professional experience (years and/or industry type) – minimum of 4 years of experience in related role, in manufacturing industry highly preferred.
• - People skills – teamwork, adaptability, problem-solving. Good interpersonal and communication skills with internal/external stakeholders.
• - Possess energy, initiative, enthusiasm, cooperation while exercising good judgement and discretion.
• - Ability to manage difficult and/or emotional situations while promptly addressing customer needs.
• - Technical skills Ability to interpret technical information pertaining to engineered products and/or processes specific to customer application requirements.
• - Ability to organize and prioritize multiple tasks simultaneously while working independently to meet deadlines.
• - Accuracy and attention to detail.
• - Proficiency in MS Suite – Excel, Word, PowerPoint, etc.
• - Analytical ability required.
• - Strong customer focus, communication, decision-making and influencing skills.
• - Strong project management and organizational skills.

We have an amazing benefits package which includes:

• - Health Insurance with discounts for Wellness program participation
• - Dental Insurance
• - Vision Insurance
• - Short and Long Term Disability
• - Robust Vacation, Holiday and Paid Sick Time
• - Generous 401(k) program starting Day 1
• - Charitable Giving Programs with Company Match

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Compensation Information:

Compensation will be determined based on a combination of education and experience ranging from $60,000 - $89,000 per year.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.