Inside Sales Specialist

FCX Performance; Odessa (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K with company match

Insurance

Time off

Employee assistance

Tuition reimbursement

Job summary

FCX Performance, an Applied Industrial Technologies Company, is seeking an Inbound-Inside Sales Representative to build relationships with customers and the outside sales team, identify process flow control and instrumentation needs, and provide solutions to drive satisfaction and sales.

You will handle inbound and outbound calls, process orders, provide technical information, quote from vendors, and support the outside sales team.

Qualifications

• Experience in an Inside Sales/Customer Service role within the industrial marketplace is preferred.
• Sizing and selection of Process Flow Control and instrumentation is helpful.
• Strong problem solving and reasoning skills.
• Proficiency with Epicor P21 is a plus.

Responsibilities

• Partner with customers and the sales team to solve needs and build relationships.
• Sell products and services via inbound/outbound calls; process orders and inquiries.
• Provide technical and application information to customers.
• Process returns and vendor returns; expedite orders.
• Sourcing quotes from vendors and assisting the outside sales team.

Skills

Customer service

Sales

Problem solving

Communication

Education

Bachelor’s degree preferred

Tools

Epicor P21

Job description

FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inbound-Inside Sales Representative with FCX Performance/Pump Energy, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their process flow control and instrumentation needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results!

Benefits

In addition to competitive pay and all the benefits you’d expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.). You will also enjoy:

A LASTING CAREER – Career paths are available in sales, management, and operations throughout the country

Professional development and training

Team oriented company culture where it's called work for a reason but have fun in the process

Join a local team with company backing

What You'll Do

In our fast-paced team environment, you will partner with our customers and sales team to solve customer needs, and build ongoing business relationships.

By means of inbound and outbound calls: successfully sell company products and services to customers by processing orders, price and delivery inquiries.

Provide technical and application information.

Process and expedite orders, customer returns and returns to vendors.

Sourcing and getting quotes from vendors, effectively handle correspondences from customers and fielding calls from customers as well as assisting the outside sales team.

Position Requirements

Experience in an Inside Sales/Customer Service role within the industrial marketplace and or mechanically inclined preferred.

Previous experience with sizing and selection of Process Flow Control and control instrumentation is helpful.

Problem solving and reasoning skills.

Computer proficiency-Epicor P21 a plus!

Preferred Education/Experience

Bachelor’s Degree preferred, equivalent experience may be substituted for degree requirement.

Company Details

FCX Performance, an Applied Industrial Technologies Company, is a leading process flow control company providing technical mission critical products and services to more than 15,000 end users, OEMs, and EPC firms across a broad range of industries and markets.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to [e-mail] or call 216-426-4389Call: 216-426-4389 to let us know the nature of your request.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Come for the job. Stay for the career!