Inside Sales Specialist

Socket.dev; Katy (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

100% company-paid medical premiums

401(k) with company matching

Job summary

American Wire Group (AWG) is seeking an Inside Sales Specialist to support the sales team with administrative tasks, quotations, and closing deals. The role emphasizes client interaction, data accuracy, and collaboration with vendors to grow existing business.

The position offers opportunities to work with a national network across multiple U.S. markets, leveraging Excel to create data reports and quotations. Bilingual Spanish is a plus.

Qualifications

• Excellent negotiation, customer service, and relationship-building skills.
• Prior customer service experience preferred.
• Goal- and detail-oriented; ability to achieve targets.
• Strong organization, coordination, and time management skills.
• Proficient in Microsoft Office; Excel for data reports.

Responsibilities

• Perform a range of administrative functions within the sales team; keep activities organized.
• Assist in preparing customer quotations and bid proposals.
• Assist with closing sales and achieving quarterly quotas.
• Maintain and grow existing business; help exceed sales goals.
• Answer inquiries from clients concerning products and industry.
• Develop relationships with vendors and customers; foster trust and loyalty.
• Occasionally cold call and email prospective and current customers.
• Deliver excellent customer service including order status and quotes follow-up.
• Obtain and report competitive information/pricing.
• Assist senior leaders with tasks and projects; data entry and extraction.
• Support sales team with processing documents (quotes, POs, etc.).
• Process vendor documents; retrieve information and prepare summaries.

Skills

Effective communicator

Negotiation

Customer service

Relationship building

Time management

Excel proficiency

Tools

Microsoft Excel

Job description

Inside Sales Specialist

At American Wire Group (AWG),we are more than just a supplier— we are a trusted partner and industry leader in providing high-quality wire and cable, hardware, equipment, and accessories for the renewable energy, battery energy storage, data center, and utility markets. All of our products meet or exceed industry standards for performance and safety as well as strict quality control requirements. We also provide comprehensive services including cable management, cable engineering and design, supply chain management, emergency services, and technical support. Strategically located in Pennsylvania, Texas, and California, AWG ensures seamless coverage across the nation and delivery in days – not weeks – for all of your wire, cable, power equipment, and accessory needs!

Core Responsibilities:

• Perform a range of administrative functions within the sales team; pay attention to details and ensure that all team activity is organized and complete.
• Assist in the preparation of customer quotations and bid proposals.
• Assist with closing sales and achieving quarterly quotas.
• Assist with maintaining and growing existing business; exceed sales goals and objectives set by leadership.
• Answer inquiries from clients concerning products, their uses, and the industry at large.
• Develop meaningful relationships with vendors and customers; encourage trust and loyalty.
• Occasionally, cold call and email prospective and current customers.

• Take pride in delivering excellent customer service including order status, quote follow-up, inventory checks, etc.
• Obtain and report all competitive information/pricing.
• Assist senior leaders with additional tasks and projects as they arise.
• Support the project team with data entry and extraction.
• Support the sales team with the processing of customer documents (quotes, purchase orders, etc.).
• Support the sales team with processing vendor documents.
• Retrieve information from records, emails, minutes, and other related documentation; prepare written summaries of data when needed.
• Perform other duties as assigned.

Qualifications:

• Effective communicator with excellent negotiation, customer service, and relationship skills.
• Prior customer service experience preferred.
• Goal and detail-oriented; ability to achieve targets.
• Superior organization, coordination, and time management skills.
• Able to work closely with Sales Managers and team members.
• Strong problem-solving and critical thinking skills; good judgment.
• Computer-savvy with proficiency in Microsoft Office.
• Experienced at using EXCEL to develop data reports and quotations (Formulas, VLOOKUP, Pivot Table).
• Bi-Lingual/bi-Literate Spanish skills, a plus.

Why Join American Wire Group?

At American Wire Group, we believe great people deserve great benefits. When you join AWG, you're joining a growing, industry-leading company that invests in its employees and rewards their contributions.

What We Offer:

• Competitive pay
• 100% company-paid medical premiums for eligible employees
• Comprehensive medical, dental, and vision insurance
• 401(k) plan with company matching contributions
• Paid maternity leave
• Generous paid time off (PTO) and paid holidays
• Paid parking at our headquarters
• Employee appreciation events, team lunches, and company celebrations
• A modern headquarters in the heart of Aventura, with regular team lunches and events hosted in our penthouse
• A collaborative, fast-paced environment with opportunities for professional growth and career advancement

At AWG, you'll be part of a team that values innovation, teamwork, and continuous growth while recognizing and rewarding the people who make our success possible.