Inside Sales Specialist

Jobtailor; Arizona; On-site; USD 45,000 - 75,000; Full time

Job summary

Jobtailor in the United States seeks a proactive Territory Sales Representative to own a defined geographic area and client accounts across the credit services sector.

You will conduct outbound telephone consultations, develop and maintain relationships at store, regional, and district levels, and drive engagement and reporting to support campaigns and sales objectives. Strong communication and CRM (Salesforce) experience preferred.

Qualifications

• Minimum 1 year of telephone or field sales in financial services, or 3 years in another industry.
• Backup or backup/onsite availability may be required.
• Willingness to undergo background check and drug screening.

Responsibilities

• Own a defined territory and set of accounts.
• Conduct outbound telephone consultations about credit benefits, strategies, rates and terms.
• Develop and maintain external client relationships at store, market, regional and district levels.
• Drive engagement and performance for the territory.
• Capture client interactions in Salesforce.

Skills

Telephone sales

Consultative selling

Influencing skills

Team collaboration

Time management

Problem-solving

Analytical skills

Written/verbal communication

Telephone etiquette

Education

High school diploma

BA/BS degree desired

Tools

Salesforce CRM

General software proficiency

Job description

• Own a defined territory and set of accounts
• Conduct outbound telephone consultations with clients about credit benefits, strategies, rates, terms and conditions
• Develop and maintain external client relationships at store/station, market/jobber, regional and district levels
• Drive application and sales/station engagement performance for the assigned territory
• Implement strategies to increase engagement in underperforming territories and accounts
• Support sales and marketing campaigns
• Develop and deliver client reporting and analysis packages
• Conduct train-the-trainer sessions on the credit program, compliance requirements and campaigns
• Support Field Sales Managers with shared territories and post-visit follow-up calls
• Receive and manage inbound client calls regarding campaigns, training, program questions and concerns
• Assist with client escalation and resolution processes
• Deliver organizational Quality Assurance standards
• Capture all client interactions in Salesforce
• Perform other duties and special projects as assigned

Requirements

• Minimum 1 year of telephone sales or field sales experience in the financial services industry, or 3 years of sales experience in an unrelated industry
• Ability to use various software programs
• High school diploma or equivalent required
• Must be 18 years or older
• Willingness to take a drug test, submit to a background investigation and submit fingerprints during onboarding
• Ability to satisfy Section 19 of the Federal Deposit Insurance Act requirements
• Legal authorization to work in the U.S. required
• Synchrony will not sponsor employment visas for this opening
• BA or BS degree desired
• Spanish/English fluency desired
• CRM experience, preferably Salesforce, desired
• Professional and consultative selling skills
• Ability to influence others to take action
• Ability to work in a team
• Analytical, presentation, organizational, communication and time-management skills
• Excellent written and verbal skills
• Excellent telephone etiquette
• Ability to manage multiple priorities
• Flexible schedule, including possible overtime and weekends
• Self-motivated
• Strong problem-solving skills

Core Competencies

Demonstrates strong telephone sales and client relationship management skills within the financial services industry, with a focus on driving engagement and performance in assigned territories. Proficient in CRM tools like Salesforce and capable of delivering analytical reporting and training.

Highest-signal resume keywords

• Telephone Sales Experience
• Client Relationship Management
• Salesforce CRM Proficiency
• Analytical Skills
• Bilingual Spanish/English

ATS Optimization Keywords

Hard Skills

• Sales Strategies
• Client Reporting
• Quality Assurance Standards
• Compliance Requirements
• Data Analysis

Soft Skills

• Consultative Selling Skills
• Influencing Skills
• Team Collaboration
• Time Management
• Problem-Solving Skills

Industry Keywords

• Financial Services
• Credit Benefits
• Outbound Consultations
• Sales Engagement
• Field Sales

Tools & Technologies

• Salesforce