Inside Sales — Roofing & Building Solutions

ABC Supply Co. Inc.; Quincy (MA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Paid vacation

Paid holidays

Disability insurance

Life insurance

Flex spending

Employee assistance program

Job summary

ABC Supply Co. Inc. is seeking an Inside Sales Associate to help customers choose roofing, siding and window products and to complete sales with accuracy and friendly service.

You will answer incoming calls, enter orders, upsell complementary items, coordinate pickups with the warehouse, and follow up on deliveries to ensure on-time arrival and customer satisfaction. This is a fast-paced, team-oriented role with growth opportunities.

Qualifications

• 1-2 years’ experience in roofing, siding, and windows preferred.
• Excellent communication and interpersonal skills.
• Effective time management and prioritization.
• Basic computer skills.
• Positive attitude and team player.
• Detail- and service-oriented.

Responsibilities

• Determining customers’ needs and recommending appropriate products and solutions.
• Following a product/supply checklist for each customer’s job and up‑selling additional products and supplies.
• Answering telephones and entering sales orders.
• Accepting payment and applying it to the appropriate customer account.
• Coordinating customer pick ups with the warehouse.
• Following up on deliveries to ensure materials arrived on time with all items accounted for.
• Reordering products to keep the store and warehouse shelves well stocked.
• Addressing and resolving service concerns, should they arise.

Skills

Communication skills

Interpersonal skills

Time management

Detail oriented

Customer service

Job description

ABC Supply Co. Inc. is seeking an Inside Sales Associate to help customers choose roofing, siding and window products and to complete sales with accuracy and friendly service.

You will answer incoming calls, enter orders, upsell complementary items, coordinate pickups with the warehouse, and follow up on deliveries to ensure on-time arrival and customer satisfaction. This is a fast-paced, team-oriented role with growth opportunities.