Inside Sales Representative - US General Market

Conax Technologies; Buffalo (NY); On-site; USD 53,000 - 85,000; Full time

Job summary

Conax Technologies in Buffalo, NY is seeking an Inside Sales Representative who thrives on building relationships, uncovering opportunities, and helping customers solve complex challenges. You will develop new business, manage a robust sales pipeline from initial contact through proposal and close, and collaborate with engineering and product teams to deliver tailored solutions.

This role offers growth within a dynamic, technically focused environment.

Qualifications

• Bachelor's degree (technical degree preferred).
• 1-2 years of experience in sales, customer service, business development, account management, or another customer-facing role.
• Strong communication and presentation skills.
• Ability to build trust and develop lasting customer relationships.
• Strong organizational skills and attention to detail.
• Experience using CRM systems and Microsoft Office.
• Self-motivated with a drive to achieve goals and deliver results.

Responsibilities

• Identifying and developing new business opportunities through prospecting, lead generation, networking, and market research.
• Building and managing a robust sales pipeline from initial contact through proposal and close.
• Establishing strong relationships with customers, partners, and key stakeholders.
• Understanding customer needs and aligning them with tailored solutions.
• Preparing professional proposals, quotations, presentations, and customer communications.
• Collaborating with Engineering, Product Management, Operations, and Marketing teams to deliver exceptional customer experiences.
• Analyzing market trends, customer feedback, and competitive activity to uncover growth opportunities.
• Maintaining accurate CRM records and providing regular pipeline updates.
• Supporting pricing, proposal, and contract discussions while balancing customer value and business objectives.
• Representing Conax through occasional customer visits and business development activities (approximately 5-10% travel).

Skills

Prospecting

CRM proficiency

B2B sales

Customer relationship building

Communication skills

MS Office

Presentation skills

Pipeline management

Education

Bachelor's degree

Job description

Job Details: Job Location: CTB - BUFFALO, NY 14225, Position Type: Full-Time, Education Level: 4 Year Degree, Salary Range: $52,800.00 - $85,000.00 Salary/year, Travel Percentage: Up to 10%, Job Category: Sales, Drive Growth. Build Relationships. Accelerate Your Career.

At Conax Technologies, we're looking for a motivated, customer-focused Inside Sales Representative who thrives on building relationships, uncovering opportunities, and helping customers solve complex challenges. If you're energized by business development, enjoy collaborating with technical experts, and want to make a direct impact on company growth, we'd love to meet you.

This is more than a sales role. It's an opportunity to become a trusted advisor to customers, develop expertise in innovative technical solutions, and build a rewarding career with a growing organization that values integrity, teamwork, and innovation.

What You'll Do

• Identifying and developing new business opportunities through prospecting, lead generation, networking, and market research.
• Building and managing a robust sales pipeline from initial contact through proposal and close.
• Establishing strong relationships with customers, partners, and key stakeholders.
• Understanding customer needs and aligning them with tailored solutions.
• Preparing professional proposals, quotations, presentations, and customer communications.
• Collaborating with Engineering, Product Management, Operations, and Marketing teams to deliver exceptional customer experiences.
• Analyzing market trends, customer feedback, and competitive activity to uncover growth opportunities.
• Maintaining accurate CRM records and providing regular pipeline updates.
• Supporting pricing, proposal, and contract discussions while balancing customer value and business objectives.
• Representing Conax through occasional customer visits and business development activities (approximately 5-10% travel).

Qualifications: What Makes You a Great Fit

We're looking for someone who combines curiosity, relationship-building skills, and a strong desire to succeed.

Required Qualifications

• Bachelor's degree (technical degree preferred).
• 1-2 years of experience in sales, customer service, business development, account management, or another customer-facing role.
• Strong communication and presentation skills.
• Ability to build trust and develop lasting customer relationships.
• Strong organizational skills and attention to detail.
• Experience using CRM systems and Microsoft Office.
• Self-motivated with a drive to achieve goals and deliver results.

Preferred Qualifications

• Experience in B2B sales, prospecting, lead generation, or technical products.
• Technical aptitude and enthusiasm for learning complex products and solutions.
• Experience preparing proposals, quotations, and customer-facing presentations.

The Qualities That Will Help You Succeed

• Driven by results and motivated by achieving goals
• A natural relationship builder who enjoys connecting with people
• Analytical and able to identify business opportunities
• Resourceful, proactive, and continuously learning
• Collaborative and comfortable working cross-functionally
• Detail-oriented and highly organized
• A creative problem-solver who thrives in a fast-paced environment

Why Join Conax?

• Integrity in everything we do
• Innovation and creative thinking
• Customer-centric solutions
• Collaboration and teamwork
• Professional growth and development

You’ll gain exposure to technical products, work alongside experienced professionals, and have the opportunity to make a measurable impact on our business while advancing your own career.

Salary ranges for this position vary by job location and are determined based on experience, reflecting our commitment to recognizing individual expertise and contributions.

Successful Candidate must be able to meet U.S. export control requirements (ITAR/EAR) to gain access to technical data. This position requires access to technology that is subject to U.S. export control regulations. Candidates must be eligible for employment in the US and meet the requirements of ITAR.

We are an Equal Opportunity Employer and do not discriminate based on any legally protected status. Qualified applicants will receive consideration based on merit and business needs, and reasonable accommodations are available for individuals with disabilities. This job description is not intended to be all‑inclusive, and duties or requirements may change as business needs evolve. Employment is at will and may be terminated by either the employee or the company at any time, with or without cause or notice, in accordance with applicable law.