Inside Sales Representative - Telecommute in AZ, CA, NV, UT, CO, OR, or WA

UnitedHealth Group; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a passionate Inside Sales Representative to join their dedicated team. In this telecommuting role, you will be responsible for sourcing leads within the mental health sector and developing relationships with key stakeholders. Your efforts will directly contribute to improving patient care and support the growth of the organization. With a focus on collaboration and results, you will engage with clients through various outreach methods, ensuring their needs are met with exceptional service. This role offers a unique opportunity to make a meaningful impact while enjoying a comprehensive benefits package and a supportive work environment.

Benefits

Paid Time Off

Medical Plan Options

Dental and Vision Insurance

401(k) Savings Plan

Employee Discounts

Education Reimbursement

Employee Assistance Program

Employee Referral Bonus Program

Qualifications

• Proven track record in sales and customer relationship management.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Conduct outreach to prospective customers through calls and emails.
• Collaborate with outside sales to communicate key messages.

Skills

Sales Experience

Customer Focus

Communication Skills

Problem Solving

Relationship Building

Education

Undergraduate Degree

Experience in Specialty Pharmacy

Tools

Microsoft Dynamics 365

CRM Tools

Job description

Opportunities with Genoa Healthcare.

A career with Genoa Healthcare means you are part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and can follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.

We seek an Inside Sales Representative who can effectively source viable sales leads with a concentration on mental health facilities, recovery centers, hospitals, psychiatry practices, and behavioral health clinics. This person will also be responsible for developing and maintaining the operational infrastructure while supporting sales. The Inside Sales Representative is a patient-inspired, results-oriented and collaborative sales role. This is a high performing Team, and this role is critical to the growth of our division.

The successful candidate will have a proven track record of achieving results, building relationships, customer focus, and promoting all sales and marketing programs.

This is a telecommuter position located in either Arizona, California, Nevada, Utah, Colorado, Oregon, or Washington with up to 10% travel.

Primary Responsibilities:

• Completes daily outreach to prospective customers including cold calls, emails, mailers, and executes marketing campaigns
• Research key territories to identify top prospects within behavioral health and other priority markets
• Partners closely with outside sales representatives to articulate key messages to top prospects
• Utilizes Microsoft Dynamics 365 to manage customers
• Provides administrative support to the Director, Business Development
• Up to 10% travel required to attend quarterly sales and team meetings
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Provide responsive customer service with assigned accounts, evaluate current and future needs or existing and new accounts
• Routinely conducts quality assurance activities through reviews, meetings, reports and observation of results, according to professional practice standards. Provides feedback to Director of Business Development on sales issues, customer and patient satisfaction, etc.
• Research and identify sales targets by utilizing available sales and market data
• Demonstrate a thorough understanding of Genoa Healthcare Services and their impact on patients and healthcare providers
• Utilize effective communication via phone, email, and MS Teams, to deliver the Genoa Healthcare values
• Qualify prospects and uncover providers offices’ needs
• Present solutions and promote a patient-centered culture that strives to exceed needs, requirements, and expectations to provider’s offices to influence them to direct prescriptions to our Genoa pharmacies
• Achieve sales goals through scheduled sales meetings
• Demonstrate persistence, overcome obstacles, and create solutions to improve your skills and achieve your budgetary goals
• Partner with Business Development Representatives on territory growth strategy overall and to make sales plan with specific target accounts and sales objectives; responsible for the successful accomplishment of this plan including representing the company and achieving/exceeding budgetary goals set forth
• Take initiative and be a problem solver with business development and growth strategies with a willingness to think creatively to achieve solutions
• Utilize CRM Dynamics and all Genoa Healthcare Pharmacy sales / marketing tools, territory data / reports to successfully achieve stated goals
• Uphold the highest ethical standards while complying with all UHG and government policies and regulations

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Required Qualifications:

• Undergraduate Degree or 3+ years of experience in a specialty pharmacy role or 2+ years of experience in an inside or field sales role
• 2+ years of experience working with pharmacy or specialty pharmacy sales
• 2+ years of experience selling pharmacy products/services
• Ability to travel up to 10% of the time
• Ability to work standard business hours of 8am to 5pm MST or PST
• Access to reliable transportation and valid US driver’s license

Preferred Qualifications:

• 3+ years of sales experience
• 2+ years of B2B sales experience
• Experience using Microsoft Dynamics 365
• Undergraduate Degree in Sales or Marketing

Soft Skills:

• Proven ability to drive results in a challenging and ambiguous market
• Demonstrate understanding of business goals and sales strategy to build upon
• Demonstrated ability to solve complex problems and develop innovative solutions
• Proven track record of sales success
• Excellent organizational, interpersonal, and communication skills
• High level of achievement drive, interpersonal agility, and ability to handle rejection

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $23.70 to $46.35 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required