Inside Sales Representative – Specialty Sales (Cybersecurity, IT Professional Services & Manage[...]

The Redesign Group; Boston (MA); Remote; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Inside Sales Representative, where your organizational skills and customer-first mindset will be valued. In this dynamic role, you will support the Specialty Sales Organization by managing sales processes and ensuring the team has the necessary tools for success. This is an exciting opportunity to contribute to a mission-driven company that specializes in cybersecurity and IT solutions. With a remote-first culture and a focus on collaboration, you will have the chance to grow into a direct sales role within 18-24 months, making a meaningful impact in a fast-paced environment.

Benefits

Remote Work Flexibility

Collaborative Culture

Growth Opportunities

Exposure to Cybersecurity Solutions

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively.

Responsibilities

• Provide sales support throughout the entire sales cycle.
• Manage deal registration, quoting, and order processing.
• Create customer-facing deliverables including proposals.

Skills

Customer Interaction

Time Management

Sales Support

Attention to Detail

Communication Skills

Education

Bachelor’s Degree

Tools

Salesforce

Microsoft Office Suite

Adobe Tools

Job description

Inside Sales Representative – Specialty Sales (Cybersecurity, IT Professional Services & Managed Services)

The Redesign Group is a global technology and cybersecurity solution provider leveraging design thinking, interdependent subject matter expertise, and emerging technology solutions to help organizations achieve meaningful transformation. With our diverse team, strategic partnerships, and cybersecurity services, we are positioned as a forward-thinking business partner. We seek candidates with a strong work ethic, a hands-on approach to customer interaction, and excellent time management skills. Strong interpersonal and communication skills with a customer-first mindset are essential. While teamwork is valued, the ability to work independently in a fast-paced environment is crucial.

About the Role

We are looking for a highly organized and motivated Inside Sales Representative (ISR) to support our Specialty Sales Organization, focusing on delivering impactful solutions across our Cybersecurity, IT Professional Services, and Managed Services portfolio. As an ISR, you will ensure the team has the necessary tools, documentation, and operational support to drive revenue and provide exceptional client experiences. You will collaborate closely with Field Sales, Solution Architects, and internal stakeholders to manage sales processes from start to finish.

Key Responsibilities

• Provide comprehensive sales support throughout the entire sales cycle
• Manage processes such as deal registration, quoting, order processing, and renewals
• Create customer-facing deliverables including proposals, Statements of Work (SoWs), pricing sheets, and contracts
• Maintain data accuracy in Salesforce and support system hygiene initiatives
• Interface with vendor portals and partner systems as needed
• Adapt to changing tools, workflows, and team priorities
• Handle administrative tasks and contribute to sales enablement efforts

What You Bring

• Strong attention to detail and organizational skills
• Excellent written, verbal, and interpersonal communication skills
• Ability to work independently and collaboratively across teams
• Effective time management and task prioritization in a fast-paced environment

Required Experience

• Bachelor’s Degree or equivalent work experience
• Familiarity with Salesforce, Microsoft Office Suite, and Adobe tools
• Willingness to learn and adapt to new systems and platforms

Why Join Us?

• Contribute to a growing, mission-driven company delivering specialized IT solutions
• Be part of a high-performance, remote-first team with a collaborative culture
• Gain exposure to strategic growth areas including cybersecurity and managed services
• Support the success of the Specialty Sales Organization
• Opportunity to grow into a direct sales role within 18-24 months

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Industries: IT Services and Consulting, IT System Operations and Maintenance, IT System Design Services