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Inside Sales Representative - Snapshot I
WM
Phoenix (AZ)
Remote
USD 60,000 - 65,000
Full time
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Job summary
A leading company in waste management is seeking an Inside Sales Representative to drive revenue through consultative selling methods. This position requires remote work with candidates living within 50 miles of the Phoenix area. The successful applicant will be responsible for generating leads and managing customer relationships, ensuring that high levels of satisfaction are maintained throughout the sales process. Ideal candidates should have a high school diploma and two years of customer service experience.
Benefits
Qualifications
- Education: High school diploma or GED required.
- Experience: Minimum two years in customer service.
- Skills: Effective communication and sales skills.
Responsibilities
- Conduct sales calls and consultations to close new customers.
- Achieve budgeted closing and productivity goals.
- Maintain high customer satisfaction levels in transactions.
Skills
Education
Tools
Job description
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Job Description
This role is remote and not required to be in the office, however this position is required that the candidate lives within 50 miles of the Phoenix business unit.
I. Job Summary
Under general supervision, conducts activities associated with closing new customers, and achieves budgeted closing and productivity goals by utilizing sound telephone based selling approaches.
II. Essential Duties And Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Generates revenue utilizing a consultative selling approach in the sale of WM services on inbound calls that are typically small and less complex accounts.
- Establishes and maintains a high level of customer satisfaction in all sales transactions.
- Consistently meets or exceeds weekly and monthly sales activity goals.
- Executes sales campaigns via outbound telephone marketing to consistently meet or exceed aggressive weekly and monthly sales activity goals.
- Attracts, generates, manages and records leads from outbound telephone marketing.
- Demonstrates excellent organizational and problem solving skills.
- Exhibits proficient knowledge and use of personal computer and computer software applications.
- Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
- Effectively uses WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.).
- In local market activities, (a) provides weekly feedback on the number of pictures and participation rate and (b) attends Monthly Safety meetings to provide feedback to the Route Managers and Drivers.
This role is remote and not required to be in the office, however this position is required that the candidate lives within 50 miles of the Phoenix business unit.
I. Job Summary
Under general supervision, conducts activities associated with closing new customers, and achieves budgeted closing and productivity goals by utilizing sound telephone based selling approaches.
II. Essential Duties And Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Generates revenue utilizing a consultative selling approach in the sale of WM services on inbound calls that are typically small and less complex accounts.
- Establishes and maintains a high level of customer satisfaction in all sales transactions.
- Consistently meets or exceeds weekly and monthly sales activity goals.
- Executes sales campaigns via outbound telephone marketing to consistently meet or exceed aggressive weekly and monthly sales activity goals.
- Attracts, generates, manages and records leads from outbound telephone marketing.
- Demonstrates excellent organizational and problem solving skills.
- Exhibits proficient knowledge and use of personal computer and computer software applications.
- Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
- Effectively uses WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.).
- In local market activities, (a) provides weekly feedback on the number of pictures and participation rate and (b) attends Monthly Safety meetings to provide feedback to the Route Managers and Drivers.
This job has no supervisory duties.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.
Education and Experience
- Education: High school diploma or GED (accredited).
- Experience: Two (2) years customer service experience (in addition to education requirement).
- Certificates, Licenses, Registrations or Other Requirements
- None required.
- Other Knowledge, Skills or Abilities Required
- Collaborate Actively
- Demonstrate Professionalism
- Initiate Action
- Produce Results
- Focus on Customers
- Focus on Quality/Details
- Know the Business
- Influence and Negotiate
- Manage Work / Time
- Use Ethical Practices
- Organizational skills
- Proficient with Computer and Software Applications
- Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;
- Required to exert physical effort in handling objects less than 30 pounds rarely;
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.
About Us
ABOUT WM
WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.
About The Team
What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.
We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.
- Seniority levelEntry level
- Employment typeFull-time
- Job functionSales and Business Development
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