Inside Sales Representative-Remote

Freddie Mac; Sacramento (CA); Remote; USD 45,000 - 60,000; Full time

Job summary

A major player in specialty hardware distribution is seeking an Inside Sales Associate. This role involves assisting customers through various channels, maintaining product knowledge, and achieving sales objectives. Join a growing international organization that values employee development, competitive compensation, and benefits.

Benefits

Comprehensive group insurance

Employee Stock Purchase Plan

401(K) with employer matching

Paid vacation, holidays, and sick days

Qualifications

• Prior inside sales or customer service experience in an office setting.
• Knowledge of woodworking, cabinetry, or related building materials.
• Strong problem-solving skills and organizational abilities.

Responsibilities

• Assist customers by phone, email, and at the local branch showroom.
• Research and place orders for building materials products.
• Collaborate with outside sales representatives on customer orders.

Skills

Customer-focused

Problem-solving

Organization

Communication

Education

Experience in inside sales or customer service

Knowledge of woodworking or kitchen/bath design

Tools

Microsoft Office

AS400 database software

Job description

Employer Industry: Specialty Hardware Distribution

Why consider this job opportunity:
- Competitive market-based hourly rate plus monthly sales commissions and applicable bonuses
- Comprehensive group insurance program (medical, dental, vision, life, disability, etc.)
- Employee Stock Purchase Plan with employer matching
- 401(K) with employer matching
- Paid vacation, holidays, and sick days
- Opportunity to be part of a growing international organization focused on employee development and work-life balance

What to Expect (Job Responsibilities):
- Assist customers by phone, email, and in person at the local branch showroom, researching and placing orders for building materials products
- Stay informed about products, changes, and trends within woodworking, kitchen & bath design, and cabinet making
- Seek out new business opportunities through customer interactions via phone, placing orders, and providing sales quotes
- Collaborate with outside sales representatives on customer orders and quotes, researching pricing and availability across multiple product categories
- Maintain and uphold the employer's Five Core Values while striving to achieve and surpass sales objectives

What is Required (Qualifications):
- Motivated, customer-focused individual with a commitment to providing top-quality customer experiences
- Prior inside sales or customer service experience, ideally in an office-based setting
- Knowledge of woodworking, cabinetry, kitchen/bath design, or related building materials experience
- Strong problem-solving skills with the ability to prioritize tasks and stay organized
- Proficiency with Microsoft Office applications, including Word, Outlook, and Excel

How to Stand Out (Preferred Qualifications):
- Inside telesales experience in the industrial market
- Familiarity with AS400 database software
- Strong communication skills, both written and verbal, with the ability to engage effectively with customers and coworkers
- Creative problem-solving abilities and a persuasive communication style
- Experience with architectural hardware or related product knowledge

#SpecialtyHardware #InsideSales #CustomerService #CareerGrowth #CompetitiveBenefits

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