Inside Sales Representative - Rancho Cucamonga, CA

Woodgrain; Rancho Cucamonga (CA); On-site; USD 36,478 - 41,328; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Paid time off

Company holidays

HSA

FSA

Life insurance

Job summary

Woodgrain is seeking an Inside Sales Representative in Rancho Cucamonga, CA to support the branch sales team and drive order fulfillment. You will handle quotes, promote building materials, and maintain timely communication on orders and delivery dates.

The role requires 3–5 years of related experience, a strong customer-service focus, and proficiency with standard MS Office tools. This on-site position offers a competitive compensation package and benefits.

Qualifications

• Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred.
• 3-5 years' related experience and/or training; or equivalent combination of education and experience.
• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (advanced).
• Must exhibit customer service skills and the ability to develop relationships over the phone.
• Results driven and ability to generate innovative and creative solutions to problems.
• Ability to develop quick rapport with employees and customers.
• Possesses general business acumen.
• Ability to manage multiple projects.

Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome objections for prospective customers.
• Quote prices and prepare sales orders for orders obtained.
• Make outbound sales calls based on activity plans.
• Develop and maintain customer relationships.
• Estimate delivery dates based on knowledge and schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers on changes to promised delivery dates.

Skills

Customer service

Microsoft Excel

Relationship building

Phone sales

Education

Associate's degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Inside Sales Representative - Rancho Cucamonga, CA

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Language View Profile Current Employee Login Job Description Job Title: Inside Sales Representative - Rancho Cucamonga, CA Posting Start Date: 7/22/26 Division: Distribution Posting Area: Sales Job Location: Rancho Cucamonga, CA

Looking for stability? Join Woodgrain!We’re growing fast and offeringlifetime careersin a supportive work environment.

About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Woodgrainis seeking an experienced candidate to join our sales team. With a vast selection of some of the industry\'s top building products and millwork- including doors, windows, columns, decking, and more- we provide our dealers with top-of-the-line products from the best supplier brands in the country.

The Inside Sales Representative is responsible for supporting the sales efforts of the branch to ensure the successful execution of sales plans. The Inside Sales Representative sells, quotes, and promotes the building materials program in addition to ensuring prompt and accurate communication with customers on their orders and delivery dates.

Compensation and Benefits

• $26.48 - $30.00 per hour
• Competitive compensation package (base pay & commission)
• Career advancement opportunities
• Medical, Vision, Dental Insurance
• Paid time-off (PTO) and company paid holidays
• 401(k) Retirement Plan with company match

Essential Duties and Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize salable features, quotes prices, and prepares sales orders for orders obtained.
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
• Develop and maintain customer relationships.
• Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of any changes to the promised delivery date.
• Enter new customer data and other sales data for current customers into computer database.
• Comply with required company policies and procedures.
• Communicate with buyers on product shortages or quality issues.
• Additional duties may be assigned.

Education and Experience

• Associate\'s degree or equivalent from a two-year College or technical school; Bachelor\'s degree preferred
• 3-5 years\' related experience and/or training; or equivalent combination of education and experience

Knowledge, Skills, and Abilities

• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).
• Must exhibit customer service skills and the ability to develop relationships over the phone.
• Results driven and ability to generate innovative and creative solutions to problems.
• Ability to develop quick rapport with employees and customers.
• Possesses general business acumen.
• Ability to manage multiple projects.

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature.Woodgrain will never ask candidates for money to cover hiring costs. Woodgrain does not charge any fees for job applications or hiring procedures.