Inside Sales Representative-HVACR

Morsco; Oklahoma City (OK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Life Insurance

Short-Term Disability

Health Savings Account

Job summary

Reece USA is seeking an Inside Sales Representative to partner with Outside Sales, grow existing customer relationships, and develop new business in the refrigeration sector. You will manage quotes, place orders, and ensure customer satisfaction while leveraging product knowledge to recommend solutions.

The role emphasizes collaboration with branch teams, strong communication, and a consultative sales approach to meet and exceed sales goals.

Qualifications

• Strong knowledge of refrigeration products, applications, and industry practices.
• A passion for sales and delivering exceptional customer service.
• A consultative approach to understanding customer needs and recommending the right products.

Responsibilities

• Manage customer quotes and place orders.
• Check product availability and pricing for customers.
• Assist with problem resolution and follow up to ensure needs are met.
• Identify opportunities for cross-selling, up-selling, and promotional products.

Skills

Refrigeration

Sales

Consultative selling

Communication

Team collaboration

Flexibility

Education

High School diploma or equivalent

Job description

Inside Sales Representative

Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/

THE IMPACT YOU’LL MAKE

We invite you to apply for our Inside Sales Representative opportunity with Barsco Refrigeration. As an Inside Sales Representative, you’ll partner closely with Outside Sales to grow existing customer relationships and develop new business. You’ll use your refrigeration knowledge and sales expertise to provide customers with the right products and solutions while helping drive revenue and deliver an exceptional customer experience. In this role, you’ll manage customer quotes, place orders, check product availability and pricing, assist with problem resolution, and follow up with customers to ensure their needs are met. You’ll also identify opportunities for cross-selling, up-selling, add-on sales, and promotional products to help achieve and exceed sales goals.

WHAT YOU’LL BRING

• Strong knowledge of refrigeration products, applications, and industry practices
• A passion for sales and delivering exceptional customer service
• A consultative approach to understanding customer needs and recommending the right products
• Strong communication and relationship-building skills
• Ability to work collaboratively with Outside Sales and branch teams
• Flexibility to support the branch and assist where needed

YOUR BACKGROUND

• High School diploma or equivalent
• Minimum of 5 years of refrigeration industry experience
• 5 years of wholesale refrigeration experience preferred
• Previous experience in inside sales, counter sales, customer service, or wholesale distribution preferred
• Strong product knowledge and ability to understand and communicate refrigeration solutions

WHAT YOU CAN LEARN OR DEVELOP ON THE JOB:

• Knowledge of assigned business line:
  1. o Plumbing
  2. o Waterworks
  3. o HVAC
  4. o Kitchen & Bath
• Experience in leadership
• Skills and knowledge to advance your career into leadership, outside sales, or other internal opportunities.

Additional physical demands of this role require bending, squatting, crouching, reaching, lifting 75 pounds or more, and working indoors/outdoors as required by the job during the assigned work hours. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Related experience may include: Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep.

Plumbing & Waterworks: Related Service Occupational Codes may include but are not limited to 001519, 001797, 003004, 003556, 1120, 1169, 1171, 120A, 12B, 12H, 12K, 1302, 1371, 13B, 19D, 21K, 313, 3E411, 3E431, 3E451, 3E451A, 3E471, 3E471A, 3E490, 3E4X1, 4205, 4230, 4250, 4260, 4340, 4952, 4999, 51K, 6199, 704, 748B, 91B, DC, FC, FCA, HT, MK, MM, MMA, U52A, UT

HVAC: Related Service Occupational Codes may include but are not limited to 001797, 003005, 003177, 003179, 003651, 003653, 1120, 1161, 1169, 120A, 12B, 12K, 13B, 19D, 19K, 2A612, 2A632, 2A652, 2A672, 2A692, 2A6X2, 2M013, 2M033, 2M053, 2M073, 2M0X3, 3E111, 3E131, 3E151, 3E171, 3E1X1, 3E490, 4223, 4228, 4245, 4250, 4260, 51L, 52C, 6073, 6074, 6104, 6199, 6499, 68W, 702, 742B, 881A, 915A, 919A, 91B, 91C, 91J, AS, B23A, DC, EN, F17A, F18A, MK, MM, MMA, Q31A, Q53A, U10A, U14A, U17A, UT

Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods. Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition. Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression. Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

All full-time associates are eligible for the following benefits:

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave
• Voluntary benefits: Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream

We’re an equal opportunity employer and we welcome diversity and inclusion!

Reece USA is an Equal Opportunity Employer— Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.

At Reece, we are dedicated to helping our customers build a stronger, safer, and more comfortable future. With over 100 years of customer-first focus, we empower our people to make an impact every day. Whether you’re helping our trade customers with essential products or supporting our network from the Dallas-based Support Center, you’ll be part of a team that thrives on innovation, collaboration, and a “get it done” attitude. Join us in improving lives through expert service, quality products, and a commitment to excellence across the plumbing, HVAC, Bath+Kitchen and waterworks industries.

Reece is an EEO/AA/Disability/Vets Employer.