Inside Sales Representative - Entry Level

Eurofin; Baltimore (MD); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Excellent full-time benefits including

Medical, dental, and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA Consumer Product Testing is seeking an Inside Sales Representative - Entry Level to support sales executives with quotations, orders and CRM-related duties. This role includes following up with customers and prospects on inquiries and proposals, and ensuring accurate project billing and data entry.

The position requires strong organizational and interpersonal skills, plus proficiency with the Microsoft Office suite and CRM tools.

Qualifications

• Strong organizational and interpersonal abilities.
• Excellent written and verbal communication.
• Proficient with Microsoft Office suite.

Responsibilities

• Support quotations, orders, and CRM duties for assigned sales executives.
• Follow up with customers and prospects on inquiries and prepared proposals.
• Review billing information and ensure accuracy in RFQ processing and billing.
• Add customer companies and contacts to the database; maintain project notes and updates.
• Assist with introductory emails for new project kicks off and support account maintenance.

Skills

Organizational skills

Interpersonal skills

Communication skills

Tools

Microsoft Office

CRM software

Internet Explorer

Job description

Inside Sales Representative - Entry Level

• Full-time
• Compensation: USD 50,000 - USD 55,000 - yearly

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitre diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Responsibilities:

• Work with assigned sales executives providing support with quotations, orders and CRM related duties.
• Follow up with customers and prospects on inquires and prepared proposals.
• Review METrak for accurate billing/RFBs
• Adding customer companies/contact’s information to database.
• Ensure that all information input during RFQ processing is accurate and all relevant fields are completed.
• Ensure Project 3.0s and phases are reviewed and updated in accordance with ‘P-Process’ training.
• Maintain relevant notes that pertain to a project or opportunity. This includes correspondence/communication between EF personnel and correspondence/communication between Project Coordinator (PC) and the customer.
• Support introductory email to customers (auto-email generation) for new project kick off behalf of Project Coordination team.
• Support PC team to Maintain existing customer accounts to ensure customer satisfaction with prompt and courteous service.
• Interdepartmental support of company sponsored events or miscellaneous administrative tasks.
• Operator phone call coverage.
• Other duties as assigned.
• This is a high profile position that requires interactions with sales and project coordination team.
• This position requires excellent organizational and interpersonal skills.
• The candidate must be able to work well and communicate effectively with all levels of management and staff as a team member and be able to work independently with minimal supervision.
• Must perform well under pressure in a fast paced environment.
• This position requires initiative, judgment and professionalism, and skill in composing a variety of written and electronic materials.
• The candidate should have excellent computer skill and superior proficiency at Microsoft Office applications (Work, Outlook, Excel, and Visio) and Internet Explorer.

Compensation:

Schedule:

• Monday-Friday 8:30am-5:30pm

What we offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.