Inside Sales Representative, Entry

Kodiakgas; Carlsbad (NM); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development opportunities

Job summary

A leading energy service company seeks an Inside Sales Representative in Carlsbad, New Mexico. In this role, you'll handle parts sales, deliver exceptional customer service, and collaborate with internal teams to ensure customer satisfaction. Required qualifications include a high school diploma, preferred bachelor's degree, and at least 2 years of experience in sales or inventory management. Strong communication skills and proficiency in Microsoft Office are essential. This position offers opportunities for professional growth and a comprehensive benefits package.

Qualifications

• Minimum 2 years of experience in sales, inventory management, or procurement.
• Knowledge of natural gas engines and compressors is strongly preferred.

Responsibilities

• Respond promptly to customer parts inquiries.
• Accurately process orders and create quotes.
• Develop and maintain customer accounts for repeat business.
• Participate in safety programs and follow protocols.
• Monitor market trends to recommend product alternatives.
• Assist customers with part identification and provide technical support.

Skills

Strong communication

Problem-solving

Customer service

Proficiency in Microsoft Office

Experience with ERP systems

Education

High school diploma or GED

Bachelor’s degree in Business or related field

Tools

Microsoft Office

ERP systems

Job description

JOIN THE PEOPLE POWERING KODIAK

Kodiak understands that our most valuable resource is our employees, and in order to provide industry‑leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Summary

The Inside Sales Representative is responsible for handling over‑the‑counter parts sales and serving as a key point of contact for customers and internal teams. This role focuses on delivering exceptional customer service, processing orders accurately, and maintaining strong relationships to drive repeat business and revenue growth. The position requires close collaboration with Sales, Operations, and Supply Chain teams to ensure timely fulfillment and customer satisfaction.

Essential Duties & Responsibilities

• Respond promptly and professionally to customer parts inquiries and requests from Account Managers.
• Accurately process orders, create quotes, and ensure timely communication with customers.
• Develop and maintain customer accounts, promoting repeat business and addressing customers promptly.
• Actively participate in the Company’s safety programs and follow safety protocols.
• Enter customer orders and update as needed, coordinating with Supply Chain to meet delivery and packing requirements.
• Ensure timely updates on order status and proactively resolve issues with pricing, order fulfillment, or customer concerns.
• Monitor market trends and customers’ needs to recommend product alternatives that offer cost savings or better delivery options.
• Assist customers in identifying correct parts and provide technical support as needed.
• Communicate competitive market insights and customer feedback to management for strategic decision‑making.
• Collaborate with leadership to develop and implement new sales strategies aimed at improving customer service and increasing parts sales.

Education & Certifications

• High school diploma or GED required.
• Bachelor’s degree in Business, Economics, or Supply Chain or related field preferred.
• Equivalent industry experience may be considered in lieu of formal education.

Work Experience

• Minimum 2 years of experience in sales, inventory management, or procurement.
• Knowledge of natural gas engines and compressors is strongly preferred.

Skills & Abilities

• Strong communication, problem‑solving, and customer service skills.
• Proficiency in Microsoft Office and experience with ERP systems preferred.
• Ability to interpret technical information and assist customers with part identification.
• Basic financial literacy and attention to detail.

Physical Demands

• Must be able to lift up to 50 lbs and perform tasks such as kneeling, standing, and walking for extended periods.

Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.