Inside Sales Representative - Citrix

Arrow Electronics; Lincoln (NE); Hybrid; USD 39,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Short-Term/Long-Term Disability

Health Savings Account (HSA)/Health Re

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics seeks an Inside Sales Representative for Citrix to manage the overall account relationship, drive value-added solutions, and coordinate with vendor and customers to foster long-term partnerships.

You will develop and execute sales strategy, oversee quote processes, negotiate pricing, and drive OTE through sales goals. This hybrid/remote role requires SaaS familiarity, strong communication, and CRM experience in a fast-paced tech environment at Arrow.

Qualifications

• 2+ years of experience in a sales role within software solutions sales.
• Knowledge or familiarity with selling SaaS is preferred.
• Familiarity with Cloud Software Group, Citrix, and/or competitors' preferred.
• Good communication and negotiation skills and capacity to upsell & cross-sell.
• Ability to build and develop strategic business relationships with clients and partners.
• Experience with a CRM
• Self-motivated with a hardworking and proactive approach.

Responsibilities

• Manage the overall account relationship with strategic service and support to designated customer base.
• Develop and manage customer strategy within the assigned account territory.
• Own the customer interface for backend Quality processes: corrective actions and field Quality Reports.
• Set a strategy for the quote process, coordinate resources, and negotiate pricing.
• Participate in sales compensation plans with variable OTE.

Skills

Sales experience

SaaS knowledge

CRM experience

Negotiation skills

Relationship building

Communication skills

Upsell & cross-sell

Job description

• Manage the overall account relationship by providing strategic service and support to the designated customer base. Maximize margins, increase market share, and drive value-added solution selling. Collaborate with internal and external resources to deliver customer service, often facilitating the efforts of others in quoting, fulfilling demand, ensuring on-time order delivery, offering engineering support, and troubleshooting customer issues. Serve as a key liaison between your assigned vendor, customers, and partners to build and foster long-term business partnerships for Arrow.
• Responsible for Sales Excellence by developing and managing customer strategy within the assigned account territory. Sell and promote Solutions Selling in alignment with the approved account-level strategy. This requires knowledge of the competitive landscape in the market and the ability to make informed sales decisions based on that information.
• Responsible for ongoing Sales Support activities for the order-to-invoice process. Owns the customer interface for backend Quality processes: corrective actions and field Quality Reports. Owns the customer interface for important Credit & Financial Information and coordinates all available resources and support functions.
• As the owner of the overall customer sales objectives, set a strategy for the quote process, coordinated resources, managed the processing of customer quotations, negotiated pricing and quote markup, and inform the customers and partners of any price increases.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

Position

Inside Sales Representative - Citrix

Job Description

What You'll Be Doing

• Manage the overall account relationship by providing strategic service and support to the designated customer base. Maximize margins, increase market share, and drive value-added solution selling. Collaborate with internal and external resources to deliver customer service, often facilitating the efforts of others in quoting, fulfilling demand, ensuring on-time order delivery, offering engineering support, and troubleshooting customer issues. Serve as a key liaison between your assigned vendor, customers, and partners to build and foster long-term business partnerships for Arrow.
• Responsible for Sales Excellence by developing and managing customer strategy within the assigned account territory. Sell and promote Solutions Selling in alignment with the approved account-level strategy. This requires knowledge of the competitive landscape in the market and the ability to make informed sales decisions based on that information.
• Responsible for ongoing Sales Support activities for the order-to-invoice process. Owns the customer interface for backend Quality processes: corrective actions and field Quality Reports. Owns the customer interface for important Credit & Financial Information and coordinates all available resources and support functions.
• As the owner of the overall customer sales objectives, set a strategy for the quote process, coordinated resources, managed the processing of customer quotations, negotiated pricing and quote markup, and inform the customers and partners of any price increases.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

What We Are Looking For

• 2+ years of experience in a sales role within software solutions sales.
• Knowledge or familiarity with selling SaaS is preferred
• Familiarity with Cloud Software Group, Citrix, and/or competitors' preferred
• Good communication and negotiation skills and capacity to upsell & cross-sell.
• Ability to build and develop strategic business relationships with clients and partners.
• Experience with a CRM
• Self-motivated with a hardworking and constant proactive approach.

Work Arrangement

For candidates in Colorado; Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.

For candidates in other states; Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

Annual Hiring Range/Hourly Rate

$28.37 - $33.65

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-CO-Denver, Colorado (Panorama Arrow Building)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.

Time Type

Full time

Job Category

Sales

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)