Inside Sales Representative — $70K–$80K+ On-Target Earnings

Cheeky Heating, Cooling & Plumbing; Cumming (GA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

401(k) with company match

3+ weeks of paid time off + holidays

Tool purchase assistance program

Paid training and coaching

Cheeky Tech Academy & career dev

Job summary

Cheeky Heating, Cooling & Plumbing in Cumming, GA is hiring two Inside Sales Reps to follow up on quotes, re-book unbooked appointments, and sell memberships to our homeowner customer base. You will work in an onsite role with structured onboarding and coaching.

You will track performance with ServiceTitan, hit daily targets, and coordinate with techs and CSRs to move opportunities to booked work. We offer ongoing training and career growth.

Qualifications

• 1+ year in phone sales or inside sales.
• Comfort with databases and Excel.
• Strong persistence and a positive, coachable attitude.

Responsibilities

• Follow up on unsold repair quotes and new-system proposals.
• Re-book cancelled and unbooked appointments.
• Sell memberships and book maintenance visits from our customer base.
• Make "happy calls" to check in after completed work.
• Set appointments for our Techs when a customer wants to see someone in person.
• Plan your day by the hour, track calls, and hit daily targets.
• Ride along with our techs and salespeople to learn what you're selling.

Skills

Persistence

Empathy

Will to win

Love of numbers

Hunger to learn

Flexibility

Team spirit

Excel

ServiceTitan

Tools

ServiceTitan

Job description

About the role

Cheeky Heating, Cooling & Plumbing · Cumming, GA · Full time, in office

No cold calls. No door knocking. Every call you make is to a homeowner who already invited us in.

Cheeky is a fast-growing heating, cooling and plumbing company serving North Georgia. Every day our technicians and comfort consultants leave homes with repairs and new systems the customer wanted but didn't buy yet. Your job is to call them back, answer their questions and get the work booked. We're hiring two Inside Sales Reps to own that follow-up.

What you'll do

• Follow up on unsold repair quotes and new-system proposals
• Re-book cancelled and unbooked appointments
• Sell memberships and book maintenance visits from our customer base
• Make "happy calls" to check in after completed work
• Set appointments for our Techs when a customer wants to see someone in person
• Plan your day by the hour, track every call in ServiceTitan, and hit daily targets
• Ride along with our techs and salespeople so you know exactly what you're selling

What you'll earn

• Base hourly pay plus uncapped spiffs on every sale you drive
• On-target earnings of $70,000–$80,000 a year
• Paid, structured training: a full 10-day onboarding, scripts, role-plays and ongoing coaching
• Monday–Friday daytime schedule, Flexible hours: we schedule around when customers actually pick up
• A growing company with tons of opportunity

What you bring

• Persistence. You don't quit after a few calls. You keep going until the customer says yes or asks you to stop.
• Empathy. You genuinely get what the homeowner wants or needs and why it matters to them.
• A will to win. You're competitive and want to top the leaderboard.
• A love of numbers. You track your pick-up, contact and close rates and always want them higher.
• A hunger to learn. You take coaching and get better every month.
• Flexibility. You'll adjust your hours to call when customers are home.
• Team spirit. You'll be in every tech and CSR meeting, sharing what you're seeing.
• Comfort with databases and Excel, and the creativity to use a script and still sound like yourself
• 1+ year in phone sales, inside sales, appointment setting or another commission-based role (home services or ServiceTitan a plus)

About Team Cheeky

Build More Than a Job. Build a Career.

At Cheeky Heating, Cooling & Plumbing , we’re building North Georgia's premier home service company—and we're looking for people who want to be the best.

Whether you're an experienced professional or just beginning your career through our Cheeky Tech Academy , we're committed to providing the training, tools, coaching, and opportunities to help you become one of the best in the industry.

We don't hire people just because there's an opening—we hire people with the drive to succeed.

We're looking for individuals who are goal-oriented, coachable, accountable, and bring a positive, can-do attitude every day. Whether you're an experienced professional or joining our Tech Academy, we'll provide the training, tools, and leadership to help you build an exceptional career.

We hire for character, work ethic, and attitude. Technical skills can be taught. Integrity, professionalism, and a relentless desire to improve we put our best.

Why Team Cheeky?

For Experienced Professionals

• Top-Tier Industry Pay
• Performance-Based Incentives
• Modern Trucks, Tools & Technology
• Leadership That Invests in Your Successc° Structure
• A Winning Team Culture

For Future Trades Professionals

Our Cheeky Tech Academy is designed for motivated individuals who want to build a lifelong career in the skilled trades.

If you have the right attitude, strong work ethic, and willingness to learn, we'll teach you the technical skills needed to become an elite HVAC, Plumbing, or Electrical professional.

We Invest in Our Team

We believe our people are our greatest competitive advantage. That's why we provide:

• Top-Tier Industry Pay
• Top-quality trucks, tools, equipment & technology
• Tool Purchase Assistance Program
• Paid technical, safety & leadership training
• Cheeky Tech Academy & career development programs
• 401(k) with up to a 4% Company Match
• 3+ weeks of Paid Time Off plus Paid Holidays
• Employee recognition programs
• Company events, family activities & team celebrations
• Opportunities for advancement into leadership roles

Our Culture

At Team Cheeky, we believe in working hard, having fun, and winning together.

We take care of our customers.

We take care of each other.

We believe accountability creates opportunity, and exceptional performance should be recognized and rewarded.

Our goal isn't simply to be the biggest home service company in North Georgia.

Our goal is to become the destination employer for the home service industry.

Our Core Values

We win as one team by supporting one another, communicating openly, and putting the success of the team above ourselves.

Do The Right Thing

We lead with integrity, always doing what's right for our customers, teammates, and community—even when no one is watching.

Be The Best

We pursue excellence every day through continuous learning, personal growth, and an unwavering commitment to delivering premium service.

Ready to Join Team Cheeky?

You don't need experience. You need commitment.

If you're the type of person who takes pride in your work, refuses to settle for average, and wants to be part of a team that's building something special, we'd love to meet you.

Whether you're already an experienced professional or you're ready to begin your journey through our Cheeky Tech Academy , this could be the opportunity you've been waiting for.

Together We Are Better.

Do The Right Thing.

Be The Best.

Welcome to Team Cheeky.

The pay range for this role is:

50,000 - 80,000 USD per year (245 Castleberry Industrial Dr.)