Inside Sales Representative

Fetch Pet Insurance; Tacoma (WA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401k matching

20 days paid time off

50% off Fetch Pet Insurance

Volunteering time off

Educational assistance

Fetch Pet Insurance discount - 50%

Job summary

A leading pet insurance company is seeking a Pet Insurance Sales Associate in Tacoma, WA. The role involves selling pet insurance policies at partner locations, building relationships, and a strong customer-first mindset. Candidates should have experience in animal care and excellent communication skills, along with the ability to work during peak sales times. The position offers competitive salary and benefits including 401k matching and paid time off.

Qualifications

• 3-5 years of experience in an animal care role.
• Ability to work during peak hours for sales.
• Willingness to obtain a Property & Casualty license within 30 days of employment.
• Ability to work Friday–Sunday peak hours.
• Willingness to travel to industry events.

Responsibilities

• Sell pet insurance policies at our partner location.
• Build and maintain professional relationships with partners.
• Record customer information in the Fetch CRM.
• Accurately log prospect and customer details in CRM.
• Build relationships with partner staff to meet targets.
• Identify opportunities for new business with leadership.
• Participate in monthly meetings and internal communications.
• Manage expense reports monthly.
• Handle partnership administration and reports.
• Maintain commitment to customer satisfaction.

Skills

Customer service skills

Relationship building

Sales experience

Communication skills

Independent thinking

Education

Active Property & Casualty license

Tools

CRM software

Job description

Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering comprehensive pet insurance and health advice. At Fetch, you are a part of that innovation with an open, collaborative, cross-functional culture focused on helping pets live their best lives.

We are currently seeking a Pet Insurance Sales Associate to join our team at The Humane Society for Tacoma & Pierce County in Tacoma, WA. Successful candidates will be goal-oriented, focus on converting opportunities into sales, and delight customers. You are passionate about furry friends and want to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer-first mindset, listening to the customer’s needs and working with them to create the best outcome.

Responsibilities

• Represent Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Tacoma, WA area
• Communicate the competitive advantages of Fetch; demonstrate a deep understanding of Fetch and competitor pet health insurance products
• Turn prospects into loyal clients, raving fans, and repeat customers
• Accurately record prospect and customer information in Fetch CRM
• Establish productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
• Proactively assess partner needs on an ongoing basis through onsite focus and follow-up meetings
• Collaborate with leadership to identify opportunities for new business
• Communicate with peers via chat to identify challenges and successes
• Attend monthly company meetings or check-ins as required
• Manage expense budget and submit completed reports monthly
• Handle all administrative tasks and responsibilities relative to the partnership
• Maintain Fetch’s commitment to continuously exceed customer expectations

Qualifications and Skills

• Ability to structure your work week during peak hours (Friday-Sunday) when it is most lucrative for the agent
• Active Property & Casualty (P&C) license or willing to obtain a P&C license at the Company’s expense within 30 days of employment (subject to state requirements)
• 3-5 years of experience in an animal care role
• Passion for prospecting new sales opportunities daily and enjoy speaking with people face to face
• Familiar with animal health or animal welfare is a plus but not required
• Ability to think and act independently within a fast-paced sales cycle
• Proven success in building relationships using a consultative, solution-focused approach
• Demonstrated customer service skills and ability to understand Fetch's customers’ needs
• Willingness to travel to various industry events as required
• Excellent verbal, interpersonal and written communication skills
• Strong teamwork and creative problem-solving mindset

Professional Traits

• Exhibits excellent business judgment
• Sets high standards for the team
• Action-oriented, results-driven, and self-reliant

This is a full-time position with competitive compensation.

Base Salary + Commission

We support work-life balance and the mental health and well-being of our employees, helping you thrive professionally and personally.

Benefits you will receive include:

• 401k matching
• Personal paid time off - 20 days accrued annually, 9 holidays, 1 floating holiday
• One additional day of PTO per year on your anniversary, up to 30 days
• Volunteering - up to 8 floating holiday hours per calendar year
• Educational Assistance Programs
• Fetch Pet Insurance discount - 50% off, up to $1000 savings/year

If you are passionate about furry friends and eager to educate pet owners on protecting their companions, this job is for you. Join Fetch to help pets live their best lives and empower our employees to live theirs.

About Fetch

Fetch is a high-growth portfolio company focused on helping pets live their best lives, with 200+ employees and partners across the U.S. and Canada, two offices (New York City and Winnipeg), and service to over 360,000 pet parents.

We are proud to be an equal-opportunity employer and celebrate diversity, recruiting, hiring, paying, growing, and promoting regardless of gender, race, color, sexual orientation, religion, age, protected veteran status, physical or mental abilities, or any other identities protected by law.