Inside Sales Representative

HEARTLAND BUSINESS SYSTEMS LLC; Springfield (MO); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Growth opportunities

Community involvement

Personal development

Family benefits

Green initiatives

Personal time off

Work-life balance

Recognition awards

Descripción de la vacante

Heartland Business Systems LLC is seeking an Inside Sales Representative to support Solutions Consultants, coordinating client meetings and processing orders for a wide range of services. You will build consultative relationships with current clients and work across Sales, Finance and Engineering teams to expand service offerings.

The role emphasizes timely communication, attention to detail, multitasking, and collaboration within a large Midwest technology VAR environment.

Formación

• 6+ months of experience in an administrative role.
• Bachelor’s Degree or equivalent experience.
• High level of attention to detail and the ability to multitask.

Responsabilidades

• Plan and schedule client meetings and events; coordinate client projects.
• Quote and process orders for service offerings including high-end solutions, phone systems, network and servers.

Conocimientos

Administrative experience

Attention to detail

Multitasking

Prioritization

Team player

Professional demeanor

Educación

Bachelor’s Degree or equivalent experience

Herramientas

Microsoft Office

Descripción del empleo

Description

The Inside Sales Representative (ISR), acting in conjunction with Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent client service while increasing sales. The ISR builds long-term consultative relationships by owning their relationships with current clients to expand our breadth of services and improve the overall relationship within the Sales organization.

Roles and Responsibilities/ Essential Functions:

• Gathers information from clients and partners, to plan and schedule client meetings and other events, and assists with the coordination of client projects.
• Quote and process orders for our entire breath of service offerings including but not limited to high-end solutions, phone systems, network and servers, virtualization, etc.
• Collect and process paperwork from clients to include credit applications, signed standard terms, labor blocks, etc.
• Handle basic issues and problems and refers more complex issues to higher-level staff.
• Work closely with our vendors/manufacturers to negotiate discounts and proper pricing, as required.
• Act as the liaison between Accounting and the Solutions Consultants for collection issues, order questions, service block follow-up, missing signatures, and any other problem situation. Escalate ongoing or urgent issues to the Solutions Consultant for resolution, as needed.
• Understand solutions currently utilized by clients to identify new opportunities and communicate these to the appropriate solutions consultant.
• Provide innovative ideas on sales support process improvements. Collaborate with other ISR’s to build a team atmosphere. Develop positive relationships with colleagues in the Sales, Finance and Engineer/Service organizations.
• Partner with internal resources for scheduling services and product delivery.
• Maximize existing client business relationships by being the main point of contact for all assigned clients and facilitate resolution of all matters internal to Heartland.
• We ensure daily communication touchpoints with our clients, guaranteeing a response time within 2 hours.
• Attain the Microsoft AZ-900, AI-900, MS-900 and SC-900 Certification along with the Cisco Black Belt Stage 1 Sales Certification.
• Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected.
• Provide administrative and operational support to outside sales team to help achieve outside sales goals across assigned accounts and lines of business.
• Perform other duties, as assigned.

Requirements

How to qualify:

• 6+ months of experience in an administrative role
• Bachelor’s Degree or equivalent experience
• High level of attention to detail, an aptitude to learn, the ability to effectively multitask and manage multiple projects
• Must be proficient using a computer and working with Microsoft Office software
• Maintain an outcome focused mindset
• Have strong prioritization skills
• Always be a team player
• Carry a professional attitude and respectful demeanor

Why HBS?

Heartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. Anything that happens with computers – we do it! We PRIDE ourselves on our Core Values of:

Performance – HBS is driven to achieve exceptional results in all aspects of our business.

Respect – HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.

Innovation – HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success.

Development – HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business.

Excellence – HBS takes great pride in all we do and strive for excellence always.

What you can expect from HBS:

• Competitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans)
• Growth Opportunities
• Community Involvement
• Personal Development
• Employee and Family Celebrations
• Green Initiatives
• Personal Time Off
• Work Life Balance
• Recognition and Awards

Day in and day out, you will be a part of a collaborative, innovative and award-winning team that will make you a better professional. Choose HBS today!

Heartland Business Systems is an Equal Opportunity Employer - Including Disabled and Veterans.