Inside Sales Representative

OneSource Distributors; San Diego (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings

Development programs

Shareholder opportunity

Disability insurance

Life insurance

Wellness program

Gym reimbursement

Employee Referral Program

EAP

Job summary

OneSource Distributors in San Diego, CA is hiring for a customer-focused role handling orders by phone and email, facilitating sales of additional products, and coordinating with internal departments to ensure timely delivery. The position emphasizes accuracy, pricing, and strong communication with customers.

The ideal candidate has 2–4 years of related experience, an AA degree or equivalent, and excellent interpersonal skills to support a wide range of customers and products.

Qualifications

• Associate degree and 2–4 years related experience or equivalent.
• High school diploma or equivalent required.
• Ability to read, analyze and interpret business material.

Responsibilities

• Meet customer expectations with each interaction.
• Receive customer product orders by phone and email.
• Solicit sale of new or additional products by phone and email.
• Maintain professional behavior and positive customer relations.
• Liaise between customer and internal departments including credit, warehouse, and management.
• Identify merchandise according to catalog, vendor, and pricing systems.
• Describe products using samples or catalogs and highlight features.
• Compile prospective customer lists for sales leads.
• Provide quotations and delivery terms for standard and non-standard items.
• Prepare sales tickets with all required details and taxes.
• Estimate delivery dates based on firm schedules.
• Purchase materials following approved procedures.
• Review complaints and coordinate resolutions.
• Prepare correspondence and business reports.
• Offer competitive pricing when required.
• Follow up on quotations to secure orders and inputs for future quotes.
• Develop product knowledge to assist customers and colleagues.

Skills

Customer service

Phone sales

Pricing knowledge

Interpersonal skills

Written communication

Education

Associate degree (A.A.)

High school diploma

Job description

There’s a Place for You at OneSource Distributors

A career at OneSource is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. OneSource offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Arizona, Hawaii, and all of California. We are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. At OneSource, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can provide exciting opportunities to grow your career.

What You Will Do

• Strives to meet customer expectations with each interaction.
• Receives customer product orders by phone and email.
• Solicits sale of new or additional products by phone and email.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.
• Liaison between the customer and OneSource departments, including credit purchasing, warehouse, outside sales, and management.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Identifies and uses appropriate company and/or customer pricing systems.
• Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
• Compiles lists of prospective customers for use as sales leads.
• Provides oral and written quotations or estimates of prices, terms, and delivery for standard, complex or non-standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for the customer, merchandise, price, and sales tax status for processing, shipment, and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements.
• Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules.
• Purchases materials following approved purchasing procedures.
• Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
• Prepares correspondence and reports necessary for business transactions.
• Recognize when special pricing is required and provide competitive pricing.
• Follow up on all quotations to write the order or receive input for use in future quotations.
• Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Other responsibilities may be assigned.

What You Will Bring

• Associate’s degree (A. A.) and two to four years related experience and training; or equivalent combination of education and experience
• High school or equivalent diploma
• Ability to run and maintain projects.
• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the public.
• Ability to perform math functions representative of the job such as; addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals, and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions.

Physical Requirements And Work Environment

• Required to sit, speak, hear, read, type, use close and distance vision (about 5-8 hours per shift).
• This position works in a normal office environment as well as a warehouse environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. while working in the office. The noise level in the warehouse environment is usually moderate and temperature can change based on the season.Work is generally sedentary in nature but may require standing and walking for up to 15% of the time.

Location

San Diego - Onsite

Work hours

7:00am – 4:00pm

Salary Range

• This is a non-exempt position and pays between $25.91 – $30.00 per hour. This salary range reflects figures based on the primary location, within California. The actual range of the role may differ based on the location of the role.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Referral Program
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook, and Instagram to learn how we’re “Powering Progress for Future Generations.”

YouTube: https://www.youtube.com/c/OneSourceDistributors

LinkedIn: https://www.linkedin.com/company/309791/

Facebook: https://www.facebook.com/onesourcedist/

Instagram: https://www.instagram.com/onesourcedist/

Learn more about OneSource at https://www.1sourcedist.com/about

OneSource Distributors is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

OneSource Distributors is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

OneSource is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 760-966-4500 or email [e-mail]

OneSource Distributors is a M/F/Disabled and Vet EEO/AA employer