Inside Sales Representative

The Nagler Group; Portland (ME); Hybrid; USD 33,062 - 39,950; Full time

Job summary

A leading health and insurance provider in Portland, ME is seeking two Inside Sales/Customer Service Representatives to support Medicare Advantage insurance options. This role offers extensive training and a customer-first mindset. Ideal candidates should have at least 2 years of customer service experience and strong communication skills. Apply today to join a supportive team that values your contribution.

Qualifications

• At least 2 years of customer service experience.
• Sales experience is a plus but not required.
• Comfortable in a fast-paced, team-oriented environment.

Responsibilities

• Sell and service Medicare Advantage insurance plans.
• Provide exceptional customer service to clients.
• Manage and update client information accurately.
• Collaborate with team members for process improvements.

Skills

Customer service experience

Strong communication skills

Familiarity with Microsoft Office Suite

CRM tools proficiency

Education

High school diploma or equivalent

Post-secondary education preferred

Tools

CRM systems

Microsoft Office Suite

Job description

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This range is provided by The Nagler Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $29.00/hr

Location: Portland, ME (100% Onsite to start; hybrid after 2 weeks of training)

Schedule: Full-time, 40 hours/week (slightly flexible schedule)

Pay: $24–$29 per hour

We’re partnering with a leading health and insurance provider in Portland to hire two Inside Sales/Customer Service Representatives for their Medicare Advantage insurance program. This is a great opportunity for individuals with strong customer service skills, no prior sales experience required. Past successful hires have come from call centers, labs, and other service-based roles.

You’ll be supporting a mostly senior client base, guiding them through insurance options, answering questions, and helping them enroll. Extensive training will be provided, including a classroom study program to prepare for your insurance license exam.

What You’ll Do:

• Sell and service Medicare Advantage insurance plans to eligible beneficiaries via phone, email, and in-person appointments.
• Provide exceptional customer service, ensuring each client feels valued and informed.
• Manage and update client information in CRM systems accurately and efficiently.
• Track and manage your sales pipeline to meet or exceed enrollment and quality metrics.
• Collaborate with team members and contribute to process improvements.

What We’re Looking For:

• High school diploma or equivalent (post-secondary education preferred).
• At least 2 years of customer service experience; sales experience is a plus but not required.
• Strong communication skills, both verbal and written.
• Comfort with Microsoft Office Suite and CRM tools.
• Ability to work in a fast-paced, team-oriented environment.

Licensing & Training Provided:

• State Life & Health Insurance Producer’s License (must be obtained after hire).
• Medicare Sales Training and Certification.
• Ongoing continuing education.

This is a fantastic chance to step into the insurance industry with full training and a supportive team. If you have a customer-first mindset, a willingness to learn, and strong relationship-building skills, we want to hear from you!

Apply today to be considered for one of the two available seats. Please send resumes to Camie McDonnell at [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hospitals and Health Care and Insurance

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