Inside Sales Representative

Sonepar; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K Plan

Competitive Medical Plans

Paid Time Off

Paid Company Holidays

Job summary

Irby Utilities is seeking an energetic Inside Sales professional to drive profitability and customer satisfaction. You will handle quotes, processing orders, and coordinating with logistics to serve a growing customer base.

The role emphasizes relationship-building, problem solving, and cross-department collaboration to deliver value and service excellence in a fast-paced environment.

Qualifications

• Knowledge and experience in sales and/or sales administration.
• Ability to multitask, prioritize, and work efficiently in a fast‑paced environment.
• A curious nature and a drive to learn, develop, and continuously grow.
• Effective written and verbal communication skills.
• Ability to present information and respond to questions from customers, clients, and internal teams.
• High School diploma and relevant professional experience (2+ years).
• Bachelor’s degree is preferred

Responsibilities

• Maintain and enhance foundational customer relationships while growing sales revenue and margins
• Collaborate with logistics units and account managers to serve your customer base
• Stay informed on industry events including regional projects within the market
• Prepare quotes, process orders, address and manage shipping and payment issues and provide solutions
• Promote products and value-added services to meet customer needs
• Acquire, utilize, and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel

Skills

Sales experience

Multitasking

Communication skills

Fast-paced environment

Learning mindset

Education

High School diploma

Bachelor's degree preferred

Job description

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As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

About the Role

If you’re energetic, customer-focused, and motivated to build a long-term career with a thriving, growth-oriented organization, we’d love to hear from you!

Our Inside Sales team plays a critical role in driving profitability, efficiency, and customer satisfaction. Whether you are fielding calls, researching on a customer’s behalf, providing solutions, or scheduling deliveries, our inside sales professionals collaborate across departments to grow the business and ensure maximum customer satisfaction.

What you’ll do:

• Maintain and enhance foundational customer relationships while growing sales revenue and margins


• Collaborate with logistics units and account managers to serve your customer base


• Stay informed on industry events including regional projects within the market


• Prepare quotes, process orders, address and manage shipping and payment issues and provide solutions


• Promote products and value‑added services to meet customer needs


• Acquire, utilize, and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel

What you need:

• Knowledge and experience in sales and/or sales administration


• Ability to multitask, prioritize, and work efficiently in a fast‑paced environment


• A curious nature and a drive to learn, develop, and continuously grow


• Effective written and verbal communication skills


• Ability to present information and respond to questions from customers, clients, and internal teams


• High School diploma and relevant professional experience (2+ years)


• Bachelor’s degree is preferred

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry’s top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail] .