Inside Sales Representative

Snavely Forest Products; Pittsburgh (Allegheny County); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical, Vision, Dental

TeleDoc & Hinge Health

MOTUS driver refunds

PTO

401K with match

ESOP Program

Job summary

Snavely Forest Products is seeking an Inside Sales Support professional to act as a key link between our outside sales team and customers in an onsite role in Pittsburgh. You will communicate product features, benefits, and pricing while ensuring orders are entered accurately and customer needs are met.

The role emphasizes relationship building, detailed order processing, and responsiveness to quotes and service requests in a fast-paced distribution environment.

Qualifications

• Minimum 3 years’ inside sales, customer service, and/or marketing experience.
• Industry experience preferred.

Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Build relationships with customers and co-workers based on trust and competence.
• Handle detailed work quickly and accurately.
• Support a fast-paced environment with multiple projects.

Skills

Communication skills

Team collaboration

Customer-focused attitude

Persuasive teaching style

Tools

Microsoft Office Suite

DMSi Agility

Job description

Description

Inside

Inside Sales Support is an enthusiastic connector between our outside sales team and our customers. The Inside Sales Representative will effectively communicate product features, benefits, and pricing to potential customers. They will understand our products and culture and ensure customer orders are processed accurately. Primary objectives are to support our customers’ needs to a “best-in-class” level. This is an onsite position.

Duties/Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going on simultaneously.
• Utilize the DMSi software Agility for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up on all quotes and handle customer service claims promptly.
• Other duties as assigned

Requirements

Required Skills/Abilities:

• Socially focused "How can I help you?" attitude.
• Cooperative, easy-going, and agreeable in getting along with others.
• Strong communication skills
• Team Collaboration
• Persuasive teaching style to communicate the company's products and services.

Qualifications

• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Prior inside sales and customer service experience
• Minimum of 3 years’ experience with inside sales, customer service, and/or marketing disciplines
• Industry experience preferred

Physical Requirements

• Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.
• Ability to walk, sit, or stand for extended periods of time
• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds

Benefits

• Medical, Vision, Dental, and more through Mutual of Omaha
• Employer-paid benefits: TeleDoc and Hinge Health
• MOTUS for driver refunds
• PTO
• 401K and match
• Company ESOP Program

$30k base with Commissions (expected total comp in the $50-55 range)

This job description summarizes the nature of work, skills, abilities, and essential functions; it is not a comprehensive listing of duties or responsibilities.

Snavely Forest Products is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

#Snavely

Compensation details:

30000-30000 Yearly Salary