Inside Sales Representative

Teknor Apex; Pawtucket, Northern (RI, KY); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Teknor Apex in Pawtucket, RI is seeking an Inside Sales Representative to manage a portfolio of accounts, grow revenue, and deliver responsive day-to-day sales support.

You will collaborate across functions to uncover opportunities, develop pipeline, prepare quotations, and maintain CRM data to ensure a seamless customer experience.

Qualifications

• 2–5 years of inside sales, account management, or commercial experience.
• Experience with CRM systems, ERP platforms, and MS Office.
• Bachelor’s degree preferred; strong communication and organization skills.
• Proactive, customer-first approach with ability to work independently and collaboratively.

Responsibilities

• Manage and grow a portfolio of assigned accounts to achieve sales and margin goals.
• Develop and convert inbound and outbound leads into qualified opportunities.
• Maintain regular customer contact through calls, emails, and digital outreach.
• Build strong customer relationships by understanding needs and recommending products and solutions.
• Support retention and account growth through proactive follow-up, upselling, and cross-selling.
• Prepare quotations and provide accurate pricing, product, and availability information.
• Maintain up-to-date CRM records, pipeline activity, and account details.
• Partner with Customer Service, Field Sales, Marketing, Product Management, and Operations to ensure a seamless customer experience.

Skills

Inside sales

Account management

CRM

Customer relationships

Communication

Education

Bachelor’s degree in Business/Marketing/Sales

Tools

CRM systems

ERP platforms

Microsoft Office

Job description

Teknor Apex is a sought-after global provider of compounding solutions, our unbridled passion for technology combined with our customer-centric approach allows us to deliver customized solutions worldwide. We take pride in our core values that focuses on driving innovation, partnership, sustainability, and integrity. Withten U.S. locations and operations in Netherlands, Belgium, Germany, Singapore, and China, we provide an atmosphere that stimulates and develops our diverse workforce to bring together the best ideas and talent across all value chains.

Teknor Apex is looking for a motivated and customer-focused Inside Sales Representative to help grow and support our business. In this role, you will manage a portfolio of accounts, build strong customer relationships, and drive revenue growth by identifying opportunities, developing pipeline, and delivering responsive day-to-day sales support.

This is a great opportunity for a sales professional who enjoys building relationships, working cross-functionally, and turning customer needs into business growth.

What You’ll Do

• Manage and grow a portfolio of assigned accounts to achieve sales and margin goals
• Develop and convert inbound and outbound leads into qualified opportunities
• Maintain regular customer contact through calls, emails, and digital outreach
• Build strong customer relationships by understanding needs and recommending the right products and solutions
• Support retention and account growth through proactive follow-up, upselling, and cross-selling
• Prepare quotations and provide accurate pricing, product, and availability information
• Maintain up-to-date CRM records, pipeline activity, and account details
• Partner with Customer Service, Field Sales, Marketing, Product Management, and Operations to ensure a seamless customer experience

What We’re Looking For

• Bachelor’s degree in Business, Marketing, Sales, or a related field preferred
• 2–5 years of inside sales, account management, or commercial experience
• Experience in plastics compounding, resins, or specialty chemicals preferred
• Proven ability to manage pipeline, qualify opportunities, and achieve sales goals
• Experience with CRM systems, ERP platforms, and Microsoft Office
• Strong communication, organization, and follow-up skills
• A proactive, customer-first approach and the ability to work both independently and collaboratively