Inside Sales Representative

Southern National Roofing; North Carolina; On-site; USD 30,000 - 75,000; Full time

Benefits offered by this job

Tele-Health Insurance

Unlimited growth opportunity

Performance-based rewards

Job summary

Southern National Roofing in Charlotte, NC is hiring Inside Sales Representatives to work in our in-office call center. This phone-based role supports our outside sales teams by engaging homeowners, handling inbound/outbound calls, and setting qualified appointments. This is a full-time, in-office role at our Charlotte, NC office.

40 hours weekly; Monday–Friday 9:00am–9:00pm, Saturday 8:30am–5:00pm, with no Sundays. Pay is $30,000–$75,000 per year, paid hourly plus commission.

Qualifications

• Experience in inside sales preferred.
• Excellent communication and interpersonal skills.
• Ability to handle high-stress situations calmly and professionally.
• Strong problem-solving and critical-thinking abilities.
• Familiarity with Microsoft Office and CRM systems (Salesforce).
• Ability to multitask, prioritize, and manage time effectively.
• Positive attitude and a genuine desire to help customers.

Responsibilities

• Handle inbound calls from homeowners and internal marketing teams.
• Make outbound calls to existing leads and prospects.
• Schedule qualified appointments for the outside sales team.
• Promote Southern National’s roofing solutions and customer experience.
• Maintain accurate notes and follow-ups in the CRM.
• Participate in ongoing training and team meetings.

Skills

Inside sales

Communication skills

Interpersonal skills

Stress management

Problem solving

Salesforce CRM

Microsoft Office

Multitasking

Time management

Positive attitude

Tools

Salesforce

Microsoft Office

Job description

Southern National Roofing is hiring Inside Sales Representatives to work out of our Charlotte call center. This is a phone-based role supporting our outside sales teams by engaging homeowners, handling inbound and outbound calls, and setting qualified appointments.

We’re not a startup guessing our way forward. We’re a proven, high-growth residential remodeling company recognized nationally for performance and scale.

Why Southern National?

• Featured in Qualified Remodeler as one of the nation’s top exterior remodeling companies
• Named to the Inc. 5000 list of America’s fastest-growing private companies
• Established systems, real training, and real opportunity to grow

Schedule

• This is a full-time, in-office position based at our Charlotte, NC office. Remote or hybrid work is not available.

• 40 hours per week

• Shifts scheduled between:

  • Monday–Friday: 9:00am – 9:00pm
  • Saturday: 8:30am – 5:00pm

• No Sundays

Compensation

• $30,000 – $75,000 per year
• Paid as an hourly rate plus commission
• Strong performers typically land in the $50K–$75K range once established

What You’ll Do

• Handle inbound calls from homeowners and internal marketing teams
• Make outbound calls to existing leads and prospects in our database
• Schedule qualified appointments for our outside sales team
• Promote Southern National’s roofing solutions and customer experience
• Maintain accurate notes and follow-ups in our CRM
• Participate in ongoing training and team meetings

If you like talking to people, thrive in a fast-paced environment, and want a role where effort actually shows up in your paycheck—this is worth your time.

Requirements

• Experience in inside sales preferred.
• Excellent communication and interpersonal skills.
• Ability to handle high-stress situations in a calm and professional manner.
• Excellent problem-solving and critical-thinking skills.
• Familiarity with Microsoft Office and CRM systems (Salesforce).
• Ability to multitask, prioritize, and manage time effectively.
• A positive attitude, a thirst for knowledge, and a genuine desire to help customers.

Benefits

• Average first year income range: $30,000 -$75,000 (Hourly rate plus commission and bonuses)
• Weekly and monthly opportunities for performance-based rewards
• Tele-Health Insurance
• Unlimited growth opportunity