Inside Sales Representative

Homestead Outdoor Products; New Holland (Lancaster County); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic and faith-based company as an Inside Sales Representative, where your passion for customer service and sales will shine. In this role, you'll engage with contractors and customers, providing expert advice and fostering strong relationships. Your contributions will directly impact customer satisfaction and loyalty, all within a supportive and collaborative team environment. If you're ready to take your sales career to the next level and thrive in a family-oriented workplace, this opportunity is perfect for you. Apply today and be part of a company that values integrity and teamwork!

Benefits

Paid Time Off

Paid Holidays

Retirement Plan

On-the-job Training

Company Apparel

Qualifications

• 1-3 years of inside sales or customer service experience preferred.
• Proficient in Microsoft Office; CRM experience is a plus.

Responsibilities

• Engage with customers to understand their needs and recommend solutions.
• Respond to inquiries, prepare quotes, and process orders efficiently.
• Build strong relationships with customers to encourage loyalty.

Skills

Inside Sales Experience

Customer Service

Strong Communication Skills

Organizational Skills

Problem-solving

Education

High School Diploma

Tools

Microsoft Office

CRM Software

Job description

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Homestead Outdoor Products provided pay range

This range is provided by Homestead Outdoor Products. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $24.00/hr

Job Responsibilities

• Join a faith-based, family-owned company known for exceptional customer service and high-quality products
• Engage with contractors, builders, and walk-in customers, understanding their needs and recommending the best solutions
• Respond to sales inquiries, prepare accurate quotes, and process orders efficiently
• Gain and apply in-depth product knowledge to educate and assist customers effectively
• Build strong, lasting relationships with customers to encourage loyalty and repeat business
• Coordinate with the warehouse and purchasing teams to ensure timely and accurate deliveries
• Address customer concerns and resolve order discrepancies with professionalism and care
• Identify opportunities to upsell or cross-sell products to meet customer needs and boost sales
• Work full-time hours, 45-50 hours/week
• Enjoy a collaborative and supportive team environment

Homestead Outdoor Products, a family-owned supplier of premium fencing, decking, and railing materials, is committed to delivering exceptional customer service and high-quality products. We have supported homeowners and contractors across the region for years with expert consultations, reliable materials, and a collaborative, faith-based work culture.

We seek an enthusiastic and results-driven Inside Sales Representative to join our dedicated team. In this role, you'll drive sales and ensure our customers have the best possible experience. If you're passionate about building relationships, achieving goals, and working with a team that values integrity, teamwork, and excellence, we'd love to hear from you!

Our Ideal Inside Sales Representative:

• Experienced: 1-3 years of inside sales, customer service, or related experience. Familiarity with building materials or construction is a plus. Must have a high school diploma.
• Computer Skills: Proficient in Microsoft Office; experience with CRM software is helpful but not required.
• Strong Communication Skills: Excels in verbal and written communication with a focus on clarity and professionalism.
• Organized & Detailed: Manages multiple tasks efficiently in a fast-paced environment while maintaining accuracy.
• Team Player: Thrives in a team-oriented workplace, working effectively across departments to support company goals.
• Problem-solver: Tackles challenges proactively, resourcefully resolving customer and operational issues.
• Physically Active: Comfortable lifting up to 50 lbs. and staying active throughout the workday.

What We Offer Our Inside Sales Representative:

• $20-24/hour – DOE
• Full-time hours, 45-50/week
• Paid Time Off
• Paid Holidays
• Retirement Plan
• On-the-job Training
• Company Apparel
• A family-owned, faith-based company that fosters a lighthearted, supportive work culture

To Apply

If you have experience in customer service, sales, or a related field and are passionate about supporting builders and contractors with high-quality building materials, please apply for our Inside Sales Representative position. Submit your resume in Microsoft Word or PDF format through this job ad.