Inside Sales Representative

Pye-Barker Fire & Safety, LLC; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Company paid life insurance

Company paid short-term disability

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

ALL In Ownership Plan

Job summary

Pye-Barker Fire & Safety, LLC in Nashville, TN is seeking an Inside Sales Representative to sell products and services to current and new clients. You will build relationships, identify customer needs, and drive revenue through outbound calls and follow-ups.

The role requires strong communication, experience in customer service, and ability to meet deadlines. You will maintain reports and provide forecasts while supporting cross-selling and upgrades across our fire protection solutions.

Qualifications

• 3+ years in fire sprinkler/fire alarm estimating or related sales roles.
• Experience initiating contacts with customers and following up to ensure service.
• Proven ability to meet deadlines and manage multiple priorities.
• Excellent written and verbal communication with diverse stakeholders.

Responsibilities

• Identify and pursue new sales leads via cold calls and outbound methods.
• Assist existing clients with system upgrades and transfers of service.
• Understand customer needs and propose products/services to meet them.
• Demonstrate product functions and value based on customer needs.
• Maintain ongoing communication to ensure customer satisfaction.
• Keep detailed records of calls, orders, and relationships.
• Provide periodic territory sales forecasts.

Skills

Customer outreach

Follow-up skills

Oral and written communication

Deadline-oriented

Education

High school diploma

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Inside Sales Representative will sell products and services offered by the company to current and new clientele. The Inside Sales Representative is responsible for increasing sales by developing and maintaining relationships with customers and clients. Duties may include identifying prospective customers through cold calling and other outbound methods, following up on potential sales leads, assisting existing clients with system upgrades, transfers of service, and cross-selling of additional services provided.

Essential Duties & Responsibilities

• Build and maintain a network of sources from which to identify new sales leads by actively cold calling and using other outbound methods.
• Assist existing clients with system upgrades, system moves, and transfers of service.
• Communicate with customers leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.
• Maintain communication with existing and previous customers, alerting them to new products, services, and enhancements that may be of interest.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provide periodic territory sales forecasts.
• Perform other duties assigned by management.

Education/Qualification

• High school diploma or equivalent.
• 3+ of experience in fire sprinkler/fire alarm estimating.
• Experience initiating contacts with customers and providing follow-up to ensure strong customer service.
• Experience working against deadlines and a good record of completing projects on time.
• Advanced oral and written communication skills allowing effective communication with customers, superintendents, field personnel, and management.

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements

• Ability to utilize phones and email to communicate with others.
• Manual dexterity, to operate a computer system, copy/fax machine and write legibly.
• Requires typing and using a mouse.
• Ability to sit at a desk/computer station and work on a computer for prolonged periods of time.

Benefits and Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Our Commitment

Pye-Barker is built on four core values – customer-bias, trust, respect, and commitment – that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what’s right by our customers, community, and one another, each and every day.

Our EEO Statement

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

We are hiring across the nation! Many of our roles provide on-the-job training to help you get licensed and working.

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More About Us

Since 1946, we have been an industry leader with a reputation for putting our customers and our people first.

We strive to serve our communities by keeping businesses, families, and neighbors safe from fire, life safety, and security risks.

Our values serve as the foundation for our culture -they're how we treat our customers and each other.

See Our Offerings

We promise to make recommendations that are always in the best interest of our customers and provide service that’s responsive and dependable, every time.

You can count on us to care for you - our customer - as we care for each other. We have the utmost appreciation for this industry and each other, and are proud to be working together to help our customers and neighbors protect what they've built. We're committed to quality craftsmanship, quick response and taking care of our team members and our customers like family.