Inside Sales Representative

Pye-Barker Fire & Safety; Nashville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Life insurance

Short-term disability

401K with employer match

Paid vacation and holidays

Training and career development

Company vehicle (if applicable)

Job summary

Pye-Barker Fire & Safety is seeking an Inside Sales Representative to sell products and services to current and new clients. The role focuses on increasing sales by developing relationships, pursuing leads, and assisting with system upgrades and transfers of service.

Ideal candidates have high school education and 3+ years in fire sprinkler/fire alarm estimating, with strong communication and deadline-driven performance.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in fire sprinkler/fire alarm estimating.
• Experience initiating contacts with customers and providing follow-up to ensure strong customer service.
• Experience working against deadlines and a good record of completing projects on time.
• Advanced oral and written communication skills allowing effective communication with customers, superintendents, field personnel, and management.

Responsibilities

• Build and maintain a network of sources to identify new sales leads via cold calling and outbound methods.
• Assist existing clients with system upgrades, system moves, and transfers of service.
• Communicate with customer leads to identify and meet product or service needs.
• Demonstrate product functions and utility to customers based on their needs.
• Maintain communication with customers and resolve post-sale issues to ensure satisfaction.
• Notify existing and previous customers about new products and enhancements.

Skills

Cold calling

Relationship building

Sales follow-up

Forecasting

Communication

Time management

Education

High school diploma or equivalent

3+ years fire sprinkler/fire alarm estimating

Tools

CRM software

Microsoft Office

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Inside Sales Representative will sell products and services offered by the company to current and new clientele. The Inside Sales Representative is responsible for increasing sales by developing and maintaining relationships with customers and clients. Duties may include identifying prospective customers through cold calling and other outbound methods, following up on potential sales leads, assisting existing clients with system upgrades, transfers of service, and cross-selling of additional services provided.

Essential Duties & Responsibilities:

• Build and maintain a network of sources from which to identify new sales leads by actively cold calling and using other outbound methods.

• Assist existing clients with system upgrades, system moves, and transfers of service.

• Communicate with customers leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.

• Demonstrate the functions and utility of products or services to customers based on their needs.

• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.

• Maintain communication with existing and previous customers, alerting them to new products, services, and enhancements that may be of interest.

• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

• Provide periodic territory sales forecasts.

• Perform other duties assigned by management.

Education/Qualification:

• High school diploma or equivalent.

• 3+ of experience in fire sprinkler/fire alarm estimating.

• Experience initiating contacts with customers and providing follow-up to ensure strong customer service.

• Experience working against deadlines and a good record of completing projects on time.

• Advanced oral and written communication skills allowing effective communication with customers, superintendents, field personnel, and management.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• Ability to utilize phones and email to communicate with others.

• Manual dexterity, to operate a computer system, copy/fax machine and write legibly. Requires typing and using a mouse.

• Ability to sit at a desk/computer station and work on a computer for prolonged periods of time.

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for theALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.