Inside Sales Representative

DPR GP; Monroe (LA); In loco; USD 45.000 - 75.000; Tempo pieno

Descrizione del lavoro

DPR Construction’s OES Equipment unit in Monroe, LA seeks an Inside Sales Representative to manage inquiries, quotes, orders, and fulfillment. You’ll work closely with outside sales and internal teams to drive revenue growth and ensure service excellence.

Ideal candidates have 3–5 years in inside sales or related roles, with 2–4 years in construction equipment. A high school diploma is required, and this role is based on-site in Monroe, LA.

Competenze

• Minimum 3–5 years in inside sales, customer service, or sales operations.
• 2–4 years in construction supplies or equipment industry preferred.
• High school diploma required.

Mansioni

• Manage customer inquiries, sales quotes, and order processing from inquiry to fulfillment.
• Maintain accurate quotes, sales orders, invoices, and rental/re-rental contracts per standards.
• Coordinate purchasing for inventory, drop-ship items, and site services per procurement guidelines.
• Support inventory, equipment receiving, and records, resolve discrepancies.
• Collaborate with outside sales and branch leadership to identify customer needs and solutions.
• Leverage product knowledge to assist customer decision-making and resolve service issues.
• Prioritize daily tasks to consistently meet service standards.

Conoscenze

Inside sales

Customer service

Sales operations

Formazione

High school diploma or equivalent experience

Descrizione del lavoro

Job Description OES Equipment, part of the DPR Family of Companies, is seeking an Inside Sales Representative in Monroe, LA. At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization. As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset.

Job Summary

Provides advanced inside sales and customer support by managing customer inquiries, sales orders, and fulfillment activities. Serves as a primary internal point of contact for customers, ensuring accurate order processing, timely issue resolution, and consistent service delivery. Applies strong product knowledge and process expertise to support revenue growth and customer satisfaction. Collaborates closely with outside sales representatives, branch leadership, and internal support teams.

Key Responsibilities

• Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution.
• Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards.
• Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines.
• Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies.
• Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions.
• Leverages product and equipment knowledge to support customer decision-making and resolve service-related issues.
• Prioritize daily tasks and manages time effectively to consistently meet service standards.

Education Qualifications

High school diploma or equivalent experience required.

Work Experience

3-5 years of related experience in inside sales, customer service, or sales operations required. 2- 4 years of experience in construction supplies, equipment industry, or a related field preferred.

Certifications and Licenses

None required.

About DPR Construction

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at www.dpr.com/careers. The DPR family of companies is closing the gap between design and construction with an integrated collection of products and services to build smarter, move faster and achieve strong results. Our approximately 11,000 employees share a commitment to growth, innovation and building great things—great teams, great careers and great projects that change the world.

DPR is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at DPR are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, physical or mental disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, medical history or genetic information, or any other status protected by the laws or regulations in the locations where we operate. DPR will not tolerate discrimination or harassment based on any of these characteristics. Read more in our EEOE Policy.

If you require a reasonable accommodation to complete this application or any step in the process: In the US, call Human Resources at 650-474-1450. In Europe, email [e-mail]. If you are seeking information on how DPR protects applicant data, please review our Privacy Policy.