Inside Sales Representative

Domino Group; Gurnee (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Annual Bonus

Hybrid or remote work schedules

Job summary

Domino Amjet, the Domino Group's North America division, is hiring an Inside Sales Representative in the United States. You will drive annual sales targets by engaging new and existing customers through a remote sales presence and by representing coding and marking solutions.

You will maintain Salesforce data, coordinate with regional managers, and collaborate with marketing to optimize lead generation and conversion.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Coding & Marking application or field experience and a desire to move into a sales role or at least two years of sales experience required.
• Coding & Marking sales experience preferred.

Responsibilities

• Achieve consistent on-target sales performance by working with assigned customers and proactively searching for new opportunities.
• Liaise with existing customers to ensure high customer satisfaction and retention.
• Engage prospective customers through consultative conversations to understand needs and objectives.
• Provide regular monthly reports on business activity and maintain Salesforce data for forecasts.
• Collaborate with Regional Sales Managers to support Account Managers and reach North America targets.
• Follow up on all leads, whether self-generated or provided by others.
• Demonstrate Domino product range and value proposition, including competitor offerings.
• Attend trade shows and exhibitions as appropriate.
• Minimize costs by avoiding incorrect specifications of work.
• Coordinate with internal teams to ensure efficient sales plans and quotations.
• Work with Field Service for onsite interactions, site surveys, and application analysis.
• Collaborate with Marketing to improve leads and refine campaigns.
• Develop and refine sales techniques to close deals and achieve targets.

Skills

Communication skills

Self-motivation

Customer service

Time management

Microsoft Office

Salesforce

Showpad

CPQ

CRM tools

Education

Bachelor's degree or 4 years experience

Tools

Salesforce

Showpad

CPQ

Job description

Location Gurnee - Head Office, United States

Job Title: Inside Sales Representative

Compensation: $55,000 - $ 85,000 (based on qualifications)

Position Summary

This position is responsible for achieving annual sales targets by representing Domino products and services to new and existing customers via a remote or virtual sales presence. The individual will establish Domino as a preferred supplier of Coding and Marking solutions while understanding customer’s needs and overall business direction to leverage business opportunities. The customers the Inside Salesperson will work with will be assigned.

Main Responsibilities/Essential Functions

• Achieve consistent on-target sales performance/quotas by working with assigned customers and pro-actively searching out new business opportunities with current and prospective customers.
• Liaise with existing customers to ensure a high degree of customer satisfaction translating into high levels of customer retention. Establish and develop rapport and professional customer/vendor relationships with appropriate customer personnel identifying key decision maker(s).
• Contact prospective customers, engaging in consultative conversations to understand their business needs, challenges, and objectives. Tailor product solutions to address specific requirements and articulate onboarding.
• Provide regular, timely monthly reports on business activity. Ensure daily use and updating of Salesforce including feedback on all sales leads and pipeline data to provide accurate forecasts.
• Work closely with the Regional Sales Managers and provide support and assistance where necessary to Account Mangers to ensure that the overall North America Sales target is achieved through collaboration.
• Assure that all leads are followed up with whether self-generated or provided by other sources.
• Demonstrate Domino’s range of products and value proposition as well as competitor offerings.
• Attend trade shows and exhibitions where appropriate.
• Work in an effective way to minimize irrecoverable costs due to incorrect specifications of work.
• Ensure that all business actions are followed up promptly and diligently.
• Partner with and leverage commercial and internal specialists including BDMs, PMMs, CISS team, etc.
• Ensure that all necessary paperwork and e-mails are provided for every quotation sent.
• Ensure efficient sales plans are developed
• Collaborate with Field Service personnel to carry out onsite customer interactions, site surveys, application analysis and other vetting as needed
• Collaborate with the Marketing team to improve leads and refine our efforts.
• Continually develop sales techniques and strategies to close sales and achieve sales targets and goals.

Supervisory Responsibilities

None

What You Need

Education & Experience

• Bachelor’s Degree or at least 4 years of equivalent relevant work experience
• Coding & Marking application or field experience and a desire to move into a sales role or at least two years of sales experience required
• Coding & Marking sales experience preferred

Skills & Knowledge

• Requires the ability to effectively communicate, collaborate with, and follow up, verbally and in writing, with people of various levels and technical backgrounds, both inside and outside the company
• Self-starting and motivated individual capable of meeting sales objectives and maintaining a steady work pace
• Strive for excellent customer service and enjoy forming strong relationships with customers
• Excellent time management skills with a proven ability to meet deadlines, prioritize tasks and delegate
• Strong knowledge of Microsoft Office products, Salesforce, Showpad, CPQ, Service other CRM tools
• Naturally curious, and keen to learn with strong analytical and problem-solving skills and a bility to absorb and communicate technical information
• Demonstrate a focus on team and culture through collaboration, support, and internal customer satisfaction
• Ability to manage personal energy and stress levels while maintaining positivity and optimism
• Ability to work efficiently with minimal supervision both as an individual contributor as well as part of a team
• Must be able to achieve weekly, monthly, quarterly, and annual goals and targets
• Have a hunter mentality and are passionate about winning and being part of a growing company
• Confidence navigating sales cycles with all management levels

Physical

• Sedentary work. Sedentary work involves exserting no more than 10 pounds of force at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. A certain amount of walking and standing may be necessary in carrying out job duties.

Health & Safety Concerns

• General Office Environment

About Domino

Also known as Domino Amjet, Domino North America is the US and Canadian division of Domino Printing Sciences - a global expert in industrial printers. Specializing in digital printing presses as well as traceability solutions for sectors as diverse as food, beverage, life sciences, packaging, cleaning, personal care, building and construction. Our technology prints onto products you encounter every single day from beverage cans to household goods, to industrial glass to the cardboard boxes they were shipped in - and everything in between. Domino Amjet is the leader in Digital Printing with our innovative state of the art Inkjet Digital Printing technology and customer focused mission. The Domino Difference is how we set ourselves apart from the competition. Founded in 1978, the Domino Group operates through a global network of 25 subsidiary offices and more than 200 distributors, in over 120 countries employing over 2,600 people worldwide with manufacturing facilities situated in UK, China, Germany, India, Sweden and USA. Domino North America is proud to be part of the Top 15 best Places to Work in Illinois in 2023 and our eNPS (Employee Net Promoter Score) is consistently above 50. We invite you to visit https://www.domino-printing.com/en-us/home to learn more about “The Domino Difference�?!

Company Benefits

• 3 medical plans, Traditional PPO, Value PPO and High Deductible Health Plan with a Health Savings Account
• Flexible Spending Accounts
• Dental and Vision Plans
• Company paid Life and AD&D Insurance, short-term and long-term disability insurance.
• Voluntary life and AD&D insurance for employees and eligible dependents
• 401(k) Retirement Plan with generous employer match
• Voluntary benefits such as pet insurance, legal assistance and Aflac
• Vacation, Sick Days, Floating Holidays and Company Holidays
• Annual Bonus
• Summer Friday Program that runs from May to October*
• Company closure between Christmas and New Years*
• Hybrid or fully remote work schedules*

*Please note, due to business needs these programs may not be available for all positions

U.S. Equal Employment Opportunity

Domino Amjet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.