Inside Sales Representative

Arc3 Gases; Goldsboro (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Profit-sharing bonus

401(k) with company match

Health, dental, vision insurance

Paid time off

Job summary

Arc3 Gases is seeking an Inside Sales Representative for our Goldsboro, NC store. The role focuses on growing profitable sales by providing technical expertise, support, and service to customers and the sales team.

You will sell gases and welding supplies, assist walk-in customers, handle calls, and ensure accurate paperwork and stock handling. A CDL/Hazmat path may be required, and the position supports long-term customer relationships.

Qualifications

• Must have basic customer service skills and be comfortable assisting walk-in customers.
• Ability to handle phone calls, paperwork, stock retrieval, and loading of vehicles.
• Must possess welding product knowledge and provide technical guidance as needed.
• Must be able to work independently under pressure to meet deadlines.
• CDL and hazmat readiness are required or pursued.

Responsibilities

• Sell industrial, medical, and specialty gases along with welding supplies to walk-in customers.
• Provide excellent customer service by handling calls, paperwork, stock retrieval and loading.
• Advise customers on equipment and materials needed and procedures to complete tasks.
• Anticipate customer needs and share information with Arc3 personnel to support sales.
• Notify purchasing when there is a shortage or outage of products.
• Drive company vehicle to deliver products when needed and maintain professionalism.

Skills

Customer service

Communication

Physical ability

Valid driver’s license

CDL Class B hazmat

Order entry software

Welding product knowledge

Independent work

Education

High School Diploma or Equivalent

Welding or Technical Education preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time with Guaranteed OT Sales Goldsboro, NC, US

Job Overview

Arc3 Gases is looking for a qualified individual to fill our Inside Sales Representative position at our Goldsboro, North Carolina store. The most successful candidate for this role is someone who will help grow Arc3’s profitable sales by effectively providing technical expertise, support, and service to existing and potential customers and Arc3’s salesforce.

Responsibilities and Duties

• Sell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.
• Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
• Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
• Possess strong welding product knowledge and self-management skills to deliver superior customer service.
• Anticipate customer needs and expectations (i.e., product orders, potential sales, service issues, technical support needs) and share that vital information with appropriate Arc3 personnel.
• Notify the purchasing department when there is a shortage or outage of products.
• Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.
• Drive a company vehicle to deliver products to customers when the primary driver is unavailable or business needs dictate.
• Always maintain a professional demeanor and appearance.
• Provide support to other team members by preparing orders and ordering supplies as needed.
• Perform any other duties that may be assigned by Arc3 Gases.

Qualifications

• Must be able to work in the United States
• Must be 21 years or older
• Must be able to lift and carry up to 75lbs of merchandise as needed
• Must have a valid license with clean driving record.
• Must be willing to obtain a Class B CDL with hazmat endorsement.
• Must have computer skills or some knowledge of computer order entry system.
• Must have exceptional customer service communication skills.
• Must have the ability to work independently and under pressure to meet deadlines.

  Education/Experience

  • High School Diploma or Equivalent is required.
  • Welding or Technical Education is preferred.

  What We Offer

  • Competitive pay and comprehensive benefits package.
  • Opportunities for professional growth and advancement within the company.
  • A supportive and dynamic work environment.

  Confidentiality and Discretion

  Arc3 Gases requires all employees to sign a non-disclosure of confidential information agreement.

  BENEFITS

  • Annual profit-Sharing Bonus
  • 401(k) Retirement Plan with Company Match
  • Health, Dental, and Vision Insurance
  • Health Care and Dependent Care Flexible Spending Accounts
  • Health Savings Accounts with Annual Company Contribution
  • Company Paid Short-Term and Long-Term Disability Insurance
  • Company Paid Life and Accidental Death and Dismemberment Insurance
  • Voluntary Life, Critical Illness, and Accident Insurance
  • New Employee Referral Bonus Program
  • Tuition Reimbursement
  • Paid Time Off
  • Paid Holidays
  • Employee Assistance Program
  • Wellness Program with Health Insurance Premium Discounts
  • Company Paid Uniforms
  • Personal Protective Equipment Reimbursements

  Equal Opportunity Employer. Disabled/Protected Veterans.