Inside Sales Representative

Swissbit AG; Germany (OH); Hybrid; USD 50,000 - 70,000; Full time

Job summary

A leading European manufacturer is seeking an Inside Sales Representative to manage sales cycles and provide top-notch customer support. This hybrid role allows for flexibility with one day onsite in Westford. The ideal candidate will have a background in Business or Sales, a customer-oriented mindset, and proficiency in MS Office. Join us to contribute to innovative solutions in IoT and secure industrial memory.

Benefits

Motivated and supportive team

Open communication

Flexibility and responsibility

Opportunity to make an impact

Qualifications

• 1-3 years' experience in an international environment.
• Enjoy connecting with people and supporting them.
• Reliability and a flair for teamwork.

Responsibilities

• Manage the entire sales cycle and customer collaboration.
• Coordinate processes between teams and ensure smooth communication.
• Use Salesforce for order entry and customer management.

Skills

Customer-oriented mindset

Proactive communication

Salesforce proficiency

Teamwork

Creative problem-solving

Education

Degree in Business, Sales, or related field

Tools

MS Office

Salesforce

Job description

About Swissbit

Swissbit AG is the leading European manufacturer of storage, security, and embedded IoT solutions for demanding applications. With our unique combination of storage expertise, embedded IoT know-how, and advanced packaging technology, we help customers securely store and protect data in Industrial Automation, NetCom, Automotive, Medical, and IoT.

Our products are developed and manufactured in Germany, ensuring long-term availability, reliability, and highest quality.

Job Overview

Swissbit NA Inc. is growing – and we’d love you to join our team as an Inside Sales Representative. You’ll manage the entire sales cycle, act as the first point of contact for our international customers, and ensure smooth collaboration across teams.

Responsibilities

• Collaborate with Regional Sales / Key Account Managers to assess customer demand (Forecast Management) and prepare compelling offers – and proactively follow up on them.
• Act as the central interface between Supply Chain, Product Management, Finance, and customers – coordinating processes and ensuring smooth communication.
• Use Salesforce daily for accurate order entry, forecasting, and customer data management.
• Establish first contact with potential customers – proactively identifying opportunities and building relationships.
• Be the go-to person for our customers, handling their requests quickly, professionally, and with empathy.

Requirements

• Completed commercial training and/or a degree in Business, Sales, or a related field with 1–3 years’ experience in an international environment.
• Communicative and customer-oriented mindset – you enjoy connecting with people and supporting them.
• Proactive, independent, and reliable personality with a flair for teamwork.
• Creative problem-solver who likes to bring in fresh ideas.
• Passion for technology and innovation – eager to learn and grow with us.
• Proficient in MS Office; Salesforce experience is a plus.

What We Offer

• Motivated and supportive team with open communication and flat hierarchies.
• Modern hybrid work environment (1 day per week onsite in Westford, the rest remote).
• Flexibility, responsibility, and the chance to make an impact.
• A role where your ideas and personality really count.
• Be part of shaping the future of secure industrial memory and IoT solutions.